Member of Commercial Staff
About the Role
We're an early-stage B2B SaaS company in the energy tech space, building an AI-powered platform that helps industrial and commercial operators maximize the economic value of their battery storage assets. We're looking for a proactive Member of Commercial Staff to help grow and support our customer base in Germany and beyond.
You'll work closely with the commercial team to build lasting customer relationships, develop a deep understanding of our product and market, and own the full customer lifecycle — from onboarding through to long-term satisfaction and value delivery.
This role is a great fit for someone who thrives in a fast-moving environment, is genuinely excited about energy markets and the evolving regulatory landscape, and wants real ownership from day one.
What You'll Do
Build and manage relationships with new and existing customers
Develop deep expertise in our product, the battery storage market, and customer use cases
Own and continuously improve the customer lifecycle — from onboarding to ongoing satisfaction and retention
Identify opportunities to deepen customer engagement and drive long-term value for both the customer and the business
Collaborate cross-functionally with product and technical teams to represent customer needs
What We're Looking For
Required:
2+ years of experience in a commercial, customer success, sales, or business development role
Professional proficiency in German (hard requirement)
Strong communication and relationship-management skills
Ability to develop and apply product, market, and customer insights
Self-starter mentality — comfortable with ambiguity and eager to take ownership
Genuine interest in energy markets, battery storage, and regulatory developments
Nice to have:
Background in energy, cleantech, or industrial SaaS
Experience at a high-growth startup or in a consulting/advisory environment
Compensation & Benefits
Salary range: $70,000 – $100,000 USD per year
Visa sponsorship available
Location
On-site in Munich, Germany
This is not a remote role