Claims Administrator
RemoteFull Time$65.1k–$75.3kPosted Aug 5, 2026
The Claims Administrator supports the company's workers' compensation, auto liability, general liability, and property claims programs through claim intake, documentation management, employee communication, return-to-work coordination, and administrative support. This position works closely with employees, supervisors, carriers, TPAs, and other claim partners to ensure timely reporting, accurate recordkeeping, and a positive claims experience.
The Claims Administrator supports the company's workers' compensation, auto liability, general liability, and property claims programs through claim intake, documentation management, employee communication, return-to-work coordination, and administrative support. This position works closely with employees, supervisors, carriers, TPAs, and other claim partners to ensure timely reporting, accurate recordkeeping, and a positive claims experience.
What You'll Do:
- Receive, review, and report new claims to TPAs, carriers, and claim partners.
- Maintain accurate claim files, documentation, and follow-up activities.
- Serve as a resource for employees and supervisors regarding claim reporting and claim status.
- Collect and manage incident reports, medical documentation, witness statements, and supporting records.
- Track work restrictions, return-to-work dates, and modified duty assignments.
- Follow up with employees, supervisors, providers, and adjusters to obtain required information.
- Assist with OSHA recordkeeping, audits, insurance renewal requests, and compliance-related activities.
- Manage claims-related correspondence, reports, and departmental administrative tasks.
- Escalate lost-time, litigated, or complex claims to the Claims Manager.
What You'll Bring:
- Associate degree preferred; equivalent education and experience considered.
- 2+ years of experience in claims administration, workers' compensation, safety, HR, risk management, insurance, or a related field preferred.
- Strong organizational skills with exceptional attention to detail.
- Ability to manage multiple priorities and meet deadlines.
- Effective verbal and written communication skills.
- Strong customer service and employee support mindset.
- Proficiency in Outlook, Word, Excel, and Microsoft Teams.
- Ability to maintain confidentiality and exercise sound judgment.
- Familiarity with claims management systems and handling sensitive information preferred.
Why Daniels:
- Industry Leader: Over 20 years of excellence in medical waste management with top-tier NPS and delivery-reliability scores
- 401K Matching: 50% employer match on up to 6% contribution (up to 3% employer contribution), with match starting Day 1, 5-year vesting schedule
- Comprehensive Benefits: Medical, Dental, and Vision coverage effective Day 1; paid short-term disability; company-sponsored life insurance; and more
- Job Stability: As an essential healthcare service provider, we’re recession-proof and non-seasonal
- Permanent Role: Full-time, Monday - Friday
- Empowering, visionary culture: We think differently, act boldly, and value authenticity, creativity, and trust. Our team thrives on innovation, agility, and purpose-driven work, where every unique talent contributes to meaningful impact in healthcare