Cash and Trade Processing Senior Analyst

Single PositionExplore a Career With UsView All JobsHybridCash and Trade Processing Senior AnalystDUBLIN, Ireland No longer accepting applications.Job ID26975850Date posted06/30/2026DepartmentOperations - Transaction ServicesExcited to grow your career?We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!Our people make all the difference in our success.------------------------------------------------------Business Overview:WorldLink is Citi’s primary cross-currency payments capability, enabling clients to efficiently and seamlessly make payments from their primary functional currency account(s) to beneficiaries in over 135 currencies. WorldLink facilitates cross-border payments and is coupled with an embedded FX capability.Leveraging Citi’s in-country expertise, Worldlink Payment Services, helps the client to improve operational efficiency and offering a choice of payment methods, such as Funds Transfers, ACH, Cheques, Instant Payments, Wallets & Card payments.WorldLink addresses key client challenges and objectives including navigating local country regulations and payment requirements, efficiently managing beneficiaries, managing FX exposure, increasing efficiency, automated processes and achieving centralization and control.Role Overview:The primary role will be FX Back Office and related projects. Worldlink Treasury Operations (TROPS) provide back-office control and support for the Worldlink Foreign Exchange Utility. TROPS works with Buffalo, Dublin and Singapore foreign currency traders to ensure their FX delivery requirements are met, audit controls are adhered to and support functions are carried out.This role will also require the individual to acquire a comprehensive understanding of the WorldLink Product and the key Operational functions required to support the Business such as FX Back and Middle Office, Client Onboarding & Centricity, Network and Reconciliations.What you’ll do:Support & Processing Functions:Funding & FX ConfirmationsTertiary/Exotics currency processingBack value claims & CancellationsQuery Management & Oversight Exhibit strong knowledge and expertise in the products, payment offerings and capabilitiesManage, review and respond to queries, timely escalation of key issues to the senior manager, manage client expectations by providing updates & timelines for resolution/completionConsidered an SME across the Business with regards to Products supported - is considered the person who can answer most questions and will support teams to provide solutions to their problemsStakeholder ManagementDevelop strong relationships within management across the Business along with all stakeholders at CitiComfortable investigating root-cause of any issues, client dis-satisfaction etc and escalating to the senior managementEngage proactively with internal stakeholders (e.g., product teams, technical support, sales) to address operational challenges and improve service deliveryRisk & ControlAppropriately assess risk when decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assetsDriving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparencyContinuously Identify process improvement opportunities and communicating to management for consideration What we’ll need from you:Relevant, senior level experience in SWIFT, payments, FX or other related functions in the financial services industry.Track record leading projects.Strong analytical skills to evaluate complex issues, activities and processes.Excellent communication skills: ability to engage and inspire across stakeholder...