Operations and Sales Support Specialist - Des Peres area (St. Louis, MO)
United States$24–$26/hr
Skip to main contentEnglishSign InOperations and Sales Support Specialist - Des Peres area (St. Louis, MO) page is loadedOperations and Sales Support Specialist - Des Peres area (St. Louis, MO)Applyremote typeRemotelocationsUS, Missouri, St. Louistime typeFull timeposted onPosted 5 Days Agojob requisition idR01131796Thank you for your interest in joining Solventum. Solventum is a new healthcare company with a long legacy of solving big challenges that improve lives and help healthcare professionals perform at their best. At Solventum, people are at the heart of every innovation we pursue. Guided by empathy, insight, and clinical intelligence, we collaborate with the best minds in healthcare to address our customers’ toughest challenges. While we continue updating the Solventum Careers Page and applicant materials, some documents may still reflect legacy branding. Please note that all listed roles are Solventum positions, and our Privacy Policy: https://www.solventum.com/en-us/home/legal/website-privacy-statement/applicant-privacy/ applies to any personal information you submit. As it was with 3M, at Solventum all qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.Job Description:Solventum, a new healthcare company with a rich historyWe’re a new company built on a trusted legacy of solving big healthcare challenges that improve patient lives while enabling healthcare professionals to perform at their best. People, and their well-being, are at the heart of every scientific advancement we pursue. We partner closely with the best minds in healthcare — guided by empathy, insight, and clinical intelligence — to solve our customers’ toughest challenges.Our ultimate goal? Move humanity forward by improving health for everyone. Because at Solventum, we never stop solving for you.The impact you’ll make in this roleAs an Operations and Sales Support Specialist, you’ll work alongside sharp, inquisitive minds from a wide spectrum of backgrounds and disciplines. Together, you'll explore new ideas, challenge assumptions, and shape solutions that make a real-world impact by:Process customer orders accurately from email and phone requests, meeting KPI expectations of processing all orders within 24 business hours.Communicate order status, inventory availability, pricing, and shipping updates to internal teams and external customers to ensure ontime fulfillment.Coordinate with sales, operations, and external partners to resolve order or inventory issues efficiently, escalating as needed.Manage inventory accuracy, including HQ inventory oversight, replenishment for the sales team, and completion of monthly field reconciliations.Streamline operational processes, support special projects as assigned, and deliver high‑quality customer service to B2B clients to ensure satisfaction.Your skills and expertiseThese are the core capabilities and experiences essential to make an impact:Required Qualifications:High School Diploma/GED AND 2 years of sale support or data/order entry experienceBasic knowledge of Microsoft Office applicationsCurrent, valid Driver’s License. “Nice to Have” Qualifications:Bachelor’s DegreeExperience with medical organizations and government-sponsored health care programs is a plusAdditional RequirementsIn this role, you may be required to enter healthcare or other third-party facilities. Those facilities may, in turn, require you to possess certain licenses, vaccinations, and/or other credentials or qualifications (collectively “prerequisites to entry”) for regulatory, safety, or other business reasons. All information will be kept in accordance with applicable law and Solventum policies. In order to respond to the prerequisites to entry, Solventum may share your information with the providers of medical screens, vaccinations, or verifications as well as the...