Senior Communications Manager

Lead proactive media relations efforts, including story development, pitching, executive thought leadership, customer evidence, and strategic communications campaigns. Manage reactive communications opportunities and issues, including media inquiries, breaking news, customer developments, and reputational matters. Drive storytelling through earned, owned, and shared communications channels, including executive platforms, blogs, case studies, social content, and customer stories. Partner closely with sales, marketing, customer success, government affairs, legal, and product teams to align communications strategies with business priorities. Support strategic announcements involving government customers, partners, contracts, programs, and initiatives. Help identify, assess and manage reputational risks while developing response strategies and communications plans. Coordinate communications support for key events, conferences, customer engagements, and industry moments relevant to state, local, and federal government audiences. Monitor industry trends, policy discussions, competitor activity, and customer developments to identify both communications opportunities and potential risks. Manage agency partners and external vendors to execute integrated communications programs and media outreach. Bachelor's degree in Public Relations, Journalism, Communications, Marketing, Political Science, Public Policy, or related field AND 4+ years of communications, public relations, journalism, marketing, or related experience; OR equivalent experience. Excellent written, verbal, and project management skills. Strong storytelling skills and the ability to simplify complex technology and policy topics for a variety of audiences. Experience supporting communications campaigns, media relations, executive communications, or content development. Demonstrated ability to manage multiple projects simultaneously and work effectively across diverse stakeholder groups. Strong judgment, attention to detail, and ability to operate effectively in a fast-paced environment. Bachelor's degree in Public Relations, Journalism, Communications, Marketing, Political Science, Public Policy, or related field AND 6+ years of communications, public relations, journalism, marketing, or related experience; OR equivalent experience. Experience leading both proactive communications campaigns and reactive issues or media response efforts. Experience supporting communications for government, public sector, technology, or regulated industries. Experience developing customer evidence and storytelling programs. Knowledge of cloud computing, cybersecurity, artificial intelligence, or digital transformation trends. Proven ability to work across cross-functional teams and influence stakeholders without direct authority. Strong executive presence and experience supporting senior leaders. Ability to navigate complex business, customer, and policy environments. Experience in government communications at the federal, state, local, military, or public-sector level is preferred but not required. Familiarity with government procurement, public policy, or public-sector technology adoption is a plus.