Junior Facilities Coordinator

JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Job Description Summary

We're looking for a proactive Junior Facilities Coordinator to join our team and deliver exceptional on-site operations for a high-profile corporate client. In this hands-on role, you'll be the face of our service, managing day-to-day facilities operations, coordinating vendors, and ensuring our site runs smoothly and safely. You'll work closely with our Facilities Management team to maintain operational excellence while building strong client relationships. This is an ideal opportunity for someone passionate about customer service and eager to grow within the facilities management industry. If you thrive in a dynamic environment and take pride in making things work seamlessly, we'd love to hear from you.

What You'll Do

• Deliver outstanding customer service and act as the primary on-site contact for client needs and expectations
• Oversee daily site operations including reception services and coordination of soft and hard services providers
• Conduct regular building inspections to ensure health, safety, and operational standards are consistently maintained
• Manage the facilities ticketing system (FACILITY direct and Corrigo) from logging through to resolution and closure
• Support procurement activities and vendor management, ensuring contractors meet required performance standards
• Assist with financial processes including timely and accurate purchase order creation and management
• Identify opportunities to improve operational efficiency and reduce costs while maintaining quality standards
• Support the implementation of risk management programs, business continuity plans, and industry best practices

What We're Looking For

• Customer service excellence – a professional, friendly approach with a genuine commitment to exceeding expectations
• Proactive and hands-on mindset – you take initiative, spot issues before they escalate, and support your team willingly
• Strong organizational abilities – you can prioritize effectively and manage a busy, varied workload with attention to detail
• Excellent communication skills – able to liaise confidently with clients, vendors, and internal stakeholders at all levels
• IT proficiency – comfortable using Outlook, Excel, Word, and facilities management systems
• Facilities management knowledge – understanding of FM processes and operations is advantageous
• Experience in corporate environments – familiarity with high-profile, professional settings is beneficial
• English language skills – able to communicate effectively in writing and verbally

Location:

On-site –Zagreb, HRV

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.