Home Care Indonesia Asst. Customer Operations & Planning Fabric Cleaning Manager

Tangerang, IndonesiaFull-timePosted Aug 4, 2026

Job Title : Home Care Indonesia Asst. Customer Operations & Planning Fabric Cleaning Manager

Location : Grha Unilever

About Unilever
With 3.4 billion people in over 190 countries using our products every day, Unilever is a business that makes a real impact on the world. Work on brands that are loved and improve the lives of our consumers and the communities around us. We are driven by our purpose: to make sustainable living commonplace, and it is our belief that doing business the right way drives superior performance. At the heart of what we do is our people – we believe that when our people work with purpose, we will create a better business and a better world.
At Unilever, your career will be a unique journey, grounded in our inclusive, collaborative, and flexible working environment. We don’t believe in the ‘one size fits all’ approach and instead we will equip you with the tools you need to shape your own future.

Job Purpose

Unilever is the place where you can bring your purpose to life with the work that you do – creating a better business and a better world.

This role is an exciting opportunity to be part of Home Care Indonesia CD team, where its purpose is to lead category operation excellence and dynamic resource management to ensure top line business delivery.

Unilever is the place where you can bring your purpose to life with the work that you do – creating a better business and a better world.

Main Responsibilities

  • Support in the execution of the Channel and Category plans for Fabric Cleaning to enable delivery of commercial targets across the Customer base (e.g. Category USG, UPG and GM, in line with Target)

  • Own the decision making for commercial trade-offs vs strategy 

  • Develop the promotional strategy and manage the BMI across customer teams

  • Track promotion implementation across all customers, identify opportunities and scope for improvement

  • Performance management of customer teams- Monthly/ Half targets: USG/BMI/UPG and GM

  • Represent the Customer and Channel View in the S&OP process 

  • Partner with Category lead to ensure customer and channel are represented E2E

Skill

  • Proven leading team experience & good negotiation skills.

  • Strong communication skills with an ability to communicate across different levels of an organization.

  • Excellent Microsoft office & excel, able to carry out analysis and interpretation of data.

  • Ability to demonstrate initiative, proactive, can-do attitude, eagerness to learn and work well in a fast-paced environment.

  • Presentation skill and conflict management.

Requirements

  • Possess FMCG Sales experience / AASM / key account management experience at least 3 years.

  • Possess DT management experience

  • Strong capability to read what’s behind the shown data

  • A good understanding of Category strategy and levers.

  • Good financial acumen (e.g. Unilever P&L) and how that translates into category operations planning and execution

  • Experience in budget management

Curious about what it’s really like to work at Unilever? Explore our Life at Unilever : https://careers.unilever.com/en/CustomerStrategyandPlanning?utm_source=Workday+&utm_medium=Job+Ad&utm_campaign=GAI+  and meet the people shaping our culture. 

Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.

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