Customer Service Representative

Google Chrome Microsoft Edge Apple Safari Mozilla Firefox Customer Service RepresentativeA jornada completaDescripción de la empresaAvery Dennison RBIS is a global leader in apparel and footwear industry solutions, is a $1.6 billion division of Avery Dennison (NYSE: AVY). Avery Dennison provides intelligent , creative and sustainable solutions that elevated  brands and accelerate performance throughtout the global retail supply chain. We wlwvate brands  throught graphics ticket, tags and labels, embellisments and packing solutions that enhance consumer appeal. We accelerate performance througth RFID enable inventory and loss prevention solutions, price management, global compliance, and brand security solutionsDescripción del empleoFor our Customer Service team we are hiring a fresh mind for this very challenging supporting role in a very fast growing business and within a high performing team as Customer Service Representative  What we can offer you! Your Role:  As Customer Service Representative you will further develop current and future business with our customers. As well you realize and develop new business relationships with current customer, maximize added value to customer leveraging our capabilities and building stronger customer intimacy.  Activities may include, but are not limited to:Manages accounts in terms of order processing, order follow up, pricing integrity, on-time deliveries, and complete order fulfillment.Process client invoices and maintain effective relationships with clients, carriers, customs etc.Receive and respond to drivers waiting and/or receiving incoming calls pertaining to shipments.Compile and review require customs documentation.Utilize the documents, work standards, and system technology to precisely complete the data entry for each shipment.Participate and support other team members with accounts and workload, on day-to-day operations including setting priorities, organizing, scheduling work and problem solving.Coordinate carrier release by submitting required documents and freight payments.Do proactive selling and other commercial activities.Manage a large workload of accounts, Perform sometimes as order entry.Handle different systems.Other related duties as assigned.RequisitosHigh School Diploma or equivalent required.  Bachelor´s degree required3 - 5 years Customer Service, Sales B2B or related experience a plus.Excellent written, verbal and telephone skills.  Strong data entry and organizational skills.  Detailed oriented and good follow-up skillsKnowledge of technical aspects of assigned product lines and customers.Able to effectively manage many priorities and issues.Proficiency for applicable computer systems, such as Microsoft Office Excel, Google Sheets, and function specific software is a must.Strong leadership and supervision skills.Strong project management skills.Knowledge of continuous improvementERP or CRM management for order managementExperience in the apparel or graphic industry preferred.English Advanced Level, excellent communication (oral and written).Información adicionalEn Avery Dennison hacemos lo que amamos y amamos lo que hacemos y esperamos recibir su solicitud.Ofrecemos:Flexibilidad en el lugar de trabajo Excelente ambiente de trabajo Programas de bienestar y desarrollo. Aprendizaje estructurado y desarrollo. Recompensas totales competitivas Horario de lunes a viernes Esperamos con interés recibir su solicitud.Al hacer clic en el enlace anterior o en cualquier enlace de terceros dentro de esta publicación, usted saldrá de este sitio e irá a un sitio web de terceros donde se aplicarán los términos y la política de privacidad de dicho sitio web de terceros.Me interesaMe interesaAviso de privacidadMe interesaRecomendar a un amigocomparte esta ofertaCompartir en WeChat×Copia el enlace y abre WeChat para compartirlo.Copiar en el portapapelesAbrir WeChatCompartir en WeChat×Utiliza el Código QR Scan en WeChat y haz clic ··· para compartir.