Sr Advisory Enterprise Architect

Seoul, South KoreaFull-timePosted May 14, 2026
Google Chrome Microsoft Edge Apple Safari Mozilla Firefox Sr Advisory Enterprise ArchitectFull-timeEmployee Type: RegularRegion: APAC - Asia PacificWork Persona: FlexibleCompany DescriptionIt all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.Job DescriptionServiceNow is seeking an Enterprise Architect to join our Korea team. The Enterprise Architecture Team is part of our pre-sales organisation focused on building credibility and trust with the technical leaders in our largest customers by developing cross-functional strategies and solutions. Our team brings technical expertise, real-world experience, strong executive engagement skills and an inspirational mindset to help our customers understand the opportunities of the "platform of platforms" vision. Based in Korea, you will engage with enterprise customers across industries, acting as a technical leader for their most complex solutions. You will leverage best practices and industry standards to build customer trust and architect best-in-class solutions; communicating at all levels up to and including CIO/CTO. You will be fluent in the Korean enterprise technology landscape and comfortable engaging in both Korean and English with local customers, partners, and the wider ServiceNow global team. What You Get to Do Korea Market Engagement Engage with enterprise customers across Korea's key industries to identify pain points and opportunities to deliver value, translating business challenges into solutions from ServiceNow Navigate the Korean enterprise IT landscape, including familiarity with major local system integrators (Samsung SDS, LG CNS, SK C&C), cloud providers, and the broader Korean partner ecosystem Build and maintain executive relationships across Korea's largest enterprises, positioning ServiceNow as the platform of choice for digital transformation Partner with local account teams and ServiceNow's Korea partner community to accelerate deals and deliver credible solution architectures tailored to the Korean market Represent the voice of the Korean market internally, contributing local insight to ServiceNow's regional go-to-market and product strategy Architecture Leadership Engage with customer executives to identify pain points and opportunities to deliver value and then translate them into solutions from ServiceNow Work with a wide variety of customers, colleagues and partners to help them understand the power of the Now platform and the potential opportunities of the future of work Lead architecture and design engagements to demonstrate how ServiceNow meets the needs of strategic customers, including IT Transformation, Digital Products/Services, Platform as a Service, Enterprise Service Management, and the co-creation of industry-specific solutions Understand the business strategy of the customer and articulate how ServiceNow can enable and deliver value to their organisation, seamlessly integrating into their current and future technology landscape Understand the detail behind the ServiceNow and platform of platforms architecture and communicate it at various levels Work with architecture development methods, modelling approaches and architecture patterns for integration Interact at multiple levels within a customer account (Enterprise Architects, Domain Architects, Directors, VPs, and CXOs) and maintain these relationships throughout their customer journey Provide thought leadership and collaborate with...

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