About Sunrise Senior Living

Sunrise Senior Living provides resident-centered care while supporting team member growth across Canada.

As a Sales Assistant you support the Sales & Marketing team in driving occupancy and revenue while ensuring a seamless move-in experience for new residents.

What You’ll Do:
• Maintain and update prospect records in the CRM system
• Support lead follow-up through call-outs, call-ins, and presentations
• Assist in setting and tracking sales goals
• Prepare move-in paperwork and administrative files
• Coordinate resident assessments with clinical leadership
• Facilitate Resident Agreement signings and review move-in packets
• Ensure suites are ready using the Suite Readiness Checklist
• Welcome and orient residents and families on Move-In day
• Support on-site sales and marketing events
• Maintain ongoing communication with prospects and families

You play a key role in guiding families through the decision process and creating a positive first impression of the community.

What We’re Looking For:
• 1+ year sales support or customer service experience
• Strong phone, presentation, and communication skills
• Highly organized with ability to manage multiple priorities
• Detail-oriented and service-focused
• Proficiency in Microsoft Office and CRM systems



Sales Assistant – Help Families Find the Right Community
Senior Living Sales Manager | Associate Director of Sales | Community Relations

Pay Range:

22.05 - 27.55

Employment Information

This position is subject to applicable provincial employment standards.

Equal Opportunity Employer

Sunrise Senior Living is committed to providing equal employment opportunities across Canada.