Field Service technician II

Role responsibilities

The IT Field Technician will provide onsite support for IT equipment and troubleshoot hardware, software, and network issues. This role involves performing installations, upgrades, and break/fix support.

Requirements

Candidates should have at least 1 year of IT technical support experience and a CompTIA A+ certification. Familiarity with networking fundamentals and experience with cabling is preferred.

Key skills

IT Technical Support, Troubleshooting, Customer Service, Windows, macOS, Linux, Networking Fundamentals, Cabling, CompTIA A+, CompTIA Network+

Keywords

Field Service Technician, IT Support, POS Systems, Desktops, Printers, Thin Clients, Access Points, Network Devices, Troubleshooting, Hardware Issues, Software Issues, Network Issues, Installations, Upgrades, Break/Fix Support, Cabling, Documentation, Ticketing Systems, CompTIA A+, CompTIA Network+, Windows, macOS, Linux