General Clerk Associate Representative - Provider Intake
No longer listedCigna is a global health service company dedicated to helping people improve their health, well-being and sense of security. Cigna has almost 40,000 employees who service 85 million customer relationships throughout the world. The Cigna office in Kenya operates as a “liaison office”, providing administrative support to its parent company in Belgium, in relation with health insurance administration service.
For our office in Nairobi, we are looking for a Provider Intake General Clerk Associate Representative.
YOUR JOB
You are responsible for organizing efficiently and processing correctly the flow of incoming and outgoing electronic documents, faxes, claims, etc. Some of your tasks include:
Receiving and documenting claims
Sorting, processing and vetting of claims firsthand for claims payment.
File management and classification of data within Kofax.
Electronic transfer of received claims to the various platforms.
Triaging the flow of provider claims and queries on Salesforce
Processing provider claims within stipulated TAT’s
Managing the different channels through which claims are received.
Any other tasks as allocated.
YOUR PROFILE
You speak and write fluent English.
You are accurate and pays attention to detail.
You are organized.
You have excellent time management skills.
You can deal with confidential information with the utmost discretion.
You can accurately handle large quantities of electronic documents.
You can prioritize set tasks accordingly.
You can work under pressure.
You have a can-do attitude.
You are a team player and can collaborate and engage with different teams.
You have graduated with a Diploma or Degree from a recognized institution
OUR OFFER
- A challenging job in an international and growing enterprise.
- A dynamic, young and entrepreneurial company culture that values and stimulates initiative.
- Market - related salary conditions
About Cigna Healthcare
Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you require reasonable accommodation in completing the online application process, please email: SeeYourselfEMEA@cigna.com for support. Do not email SeeYourselfEMEA@cigna.com for an update on your application or to provide your resume as you will not receive a response.