Aveda Salon Manager - London Covent Garden, 9 month FTC (40hrs per week)

Single PositionView All JobsAveda Salon Manager - London Covent Garden, 9 month FTC (40hrs per week)London,GB-CMD,United KingdomApply NowAdd to cartFind out how well you match with this jobUpload your resumeJob descriptionReq ID25492BrandAvedaAssignment CategoryFulltime-TemporaryDescription Role Summary:The Salon Manager leads and inspires the team of service providers to deliver exceptional guest experiences and achieve commercial targets. As the key floor-based leader, this role balances hands-on coaching with operational oversight, driving service excellence, operational efficiency, and financial performance. The Salon Manager is pivotal in shaping team culture, mentoring talent, and ensuring that all services are delivered to the highest brand standards.Key Responsibilities:Leadership & Team DevelopmentLead, coach, and develop service providers to achieve individual and team goals.Build a high-performing, collaborative, and motivated work environment that supports retention and professional growth.Conduct structured performance reviews, identify skill gaps, and coordinate ongoing training initiatives.Actively mentor team members, providing guidance on technique, client interaction, and service excellence.Guest Experience ManagementEnsure a consistent, premium guest journey across all services.Monitor guest satisfaction metrics, proactively addressing feedback and concerns.Collaborate with the Guest Experience Manager to integrate front-of-house and service touchpoints seamlessly.Drive initiatives to increase rebooking, loyalty program participation, and repeat business.Commercial & Financial PerformanceDeliver service and retail revenue targets by monitoring team performance and client conversion metrics.Analyse business and market trends, identifying opportunities for growth and operational improvement.Operational ExcellenceOversee daily salon operations, including service flow, appointment management, and staff allocation.Ensure compliance with health & safety standards, cleanliness, and brand operational procedures.Implement improvements in workflow, training, and service protocols to maintain a competitive edge.Qualifications Insights from previous hiresPreviously worked as1. Esthetician2. Hair Stylist3. Salon Manager4. Salon Coordinator Data Privacy AgreementWhen you upload your resume, we provide job recommendations to you. You will also receive job recommendations by email.You acknowledge that you will provide the relevant entities of The Estée Lauder Companies with your resume/CV that contains your personal information, and that you have read and agree to the collection, use, and international transfer of your personal information in accordance with our Privacy Policy. The relevant entities of the Estée Lauder Companies (the prospective employers) will use your personal information to suggest jobs that fit your skills and experience and (if you decide to upload your resume/CV) may also email you future jobs that may be of interest to you. You can opt out of these emails at any time by clicking the "Unsubscribe" link at the bottom of these emails. CancelI Agree