Additional Location(s): N/A
Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance
At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we’ll help you in advancing your skills and career. Here, you’ll be supported in progressing – whatever your ambitions.
About the role:
Boston Scientific was recognized by Forbes as one of the Best Workplaces for Engineers in 2026, reflecting a culture where engineers do meaningful work.
Boston Scientific was recognized as a Glassdoor Best Place to Work in 2026, ranking No. 15 on the Top 100 list, reflecting the culture our employees experience every day.
Join the MedSurg Complaint Investigation Site (CIS) department responsible for monitoring, identifying, investigating and escalating product performance signals for the Endoscopy and Urology & Pelvic Health divisions. This is an exciting opportunity within the Post Market organization, where we are committed to transforming customer experiences into actionable insights that improve the lives of patients around the world.
In this role, you will collaborate across divisions and functions with Design Assurance, Research and Development (R&D), Supplier Engineering and Manufacturing teams to develop a comprehensive understanding of product performance and drive improvements that enhance patient outcomes. This position is located in Arden Hills, Minnesota.
Work model, sponsorship, relocation:
At Boston Scientific, we value collaboration and synergy. This role follows a hybrid work model requiring employees to be in our local office at least three days per week. Boston Scientific will not offer sponsorship or take over sponsorship of an employment visa for this position at this time. Relocation assistance is not available for this position at this time.
Your responsibilities will include:
● Provide ownership for product families within the Urology & Pelvic Health division by partnering with cross-functional teams to improve product investigations and reduce complaint rates.
● Collaborate with divisional partners to streamline complaint handling processes and improve product performance.
● Provide technical guidance to identify and resolve quality issues using engineering fundamentals and structured problem-solving methodologies.
● Develop investigative test methods to determine the root cause of product complaints.
● Partner with cross-functional teams to develop and implement streamlined, robust Complaint Investigation Site (CIS) processes while ensuring compliance with organizational and regulatory requirements.
● Champion continuous improvement initiatives across local and global Post Market organizations.
● Foster an inclusive workplace where all employees can contribute to their full potential in support of organizational objectives.
● Demonstrate a strong commitment to patient safety and product quality by maintaining compliance with the Quality Policy and all documented quality processes and procedures.
Qualifications:
Required qualifications:
● Bachelor's degree in engineering, science or a related technical discipline.
● Minimum of 1 years' experience in a relevant engineering, quality or scientific role.
Preferred qualifications:
● Strong verbal and written communication skills, including the ability to communicate technical concepts to diverse audiences.
● Strong decision-making and negotiation skills in both individual and team settings.
● Experience managing multiple projects across cross-functional organizations.
Requisition ID: 632804
Minimum Salary: $ 59900
Maximum Salary: $ 113800
The anticipated compensation listed above and the value of core and optional employee benefits offered by Boston Scientific (BSC) – see www.bscbenefitsconnect.com—will vary based on actual location of the position and other pertinent factors considered in determining actual compensation for the role. Compensation will be commensurate with demonstrable level of experience and training, pertinent education including licensure and certifications, among other relevant business or organizational needs. At BSC, it is not typical for an individual to be hired near the bottom or top of the anticipated salary range listed above.
Compensation for non-exempt (hourly), non-sales roles may also include variable compensation from time to time (e.g., any overtime and shift differential) and annual bonus target (subject to plan eligibility and other requirements).
Compensation for exempt, non-sales roles may also include variable compensation, i.e., annual bonus target and long-term incentives (subject to plan eligibility and other requirements).
For MA positions: It is unlawful to require or administer a lie detector test for employment. Violators are subject to criminal penalties and civil liability.
Boston Scientific transforms lives through innovative medical technologies that improve the health of patients around the world. As a global medical technology leader for more than 45 years, we advance science for life by providing a broad range of high-performance solutions that address unmet patient needs and reduce the cost of healthcare. Our portfolio of devices and therapies helps physicians diagnose and treat complex cardiovascular, respiratory, digestive, oncological, neurological and urological diseases and conditions. Learn more at www.bostonscientific.com and follow us on LinkedIn.
Boston Scientific Corporation has been and will continue to be an equal opportunity employer. To ensure full implementation of its equal employment policy, the Company will continue to take steps to assure that recruitment, hiring, assignment, promotion, compensation, and all other personnel decisions are made and administered without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, gender expression, veteran status, age, mental or physical disability, genetic information or any other protected class.
Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status. Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment. Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements. As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company’s policies or protocols change with regard to COVID-19 vaccination.
Among other requirements, Boston Scientific maintains specific prohibited substance test requirements for safety-sensitive positions. This role is deemed safety-sensitive and, as such, candidates will be subject to a prohibited substance test as a requirement. The goal of the prohibited substance testing is to increase workplace safety in compliance with the applicable law.