Director, IT Operations & Business Systems

Role responsibilities

Lead the strategy, governance, and execution of IT operations and business systems to scale the internal technology ecosystem. Oversee vendor partnerships, enterprise systems integration, and security compliance to enable business performance.

Requirements

Requires 8+ years of IT experience with at least 3-5 years in a leadership role, specifically managing enterprise systems in growing organizations. Must have deep knowledge of security frameworks like SOC 2, GDPR, and CCPA, along with experience managing MSPs.

Key skills

IT Strategy, Business Systems Management, Vendor Management, IT Governance, Cybersecurity, Compliance, Budget Management, ERP Implementation, SaaS Management, Data Governance, Project Management, Infrastructure Management, Risk Assessment, Disaster Recovery Planning, Change Management, AI Governance

Keywords

ERP, HRIS, CRM, EDI, 3PL, SaaS, SSO, MFA, SOC 2, GDPR, CCPA, MSP, SLA, KPI, Business Continuity, Disaster Recovery, Mac, Windows, Cloud Computing, AI Tools, Automation, Data Integrity, Identity And Access Management, IT Infrastructure, SOP, Clean Beauty, Personal Care Manufacturing