Director of Fed Settlements (Hybrid - Newark, NJ)

Skip to main contentBroadridge uses cookies to give you the best experience of the website. By continuing to browse, you agree to the use of Broadridge's cookies. Find out more about cookies and how we use themDeclineAccept CookiesEnglishSign InDirector of Fed Settlements (Hybrid - Newark, NJ) page is loadedDirector of Fed Settlements (Hybrid - Newark, NJ)ApplylocationsNewark, NJtime typeFull timeposted onPosted 30+ Days Agojob requisition idJR1082713At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team.Broadridge is growing! We are seeking a Director of Fed Settlements to join our team. Reporting into the Head of Domestic Settlements, you will be responsible for managing the Broadridge BPO Fed Settlements teams.  You will be responsible for crafting, influencing and designing strategies to support the growth of a strategically important business. Leading a global team of 25 associates, you will be responsible for all aspects of our expanding business in the settlements arena. Given the complexity of the role you will need to be a strong developer of people and an exceptional communicator. You will nurture talent, encourage mobility and champion the growth of your people all while providing extraordinary client service and satisfaction during periods of rapid growth.ResponsibilitiesProvide outsourced operational/transactional business process support for clients, ensuring quality service and operational performance within the parameters of both the client needs and contractLead and supervise Fedwire Security Settlement functions and related processes such as Triparty, FICC/GSCC and TMPG for a U.S. team with responsibilities governing our global off-shore resourcesOversee direct managers/supervisors, team leads, and associates in the Fedwire Settlements area. Coach and mentor staff with responsibilities include providing constructive feedback, conducting annual performance reviews, managing salary and bonus budget for the groupFacilitate development of Broadridge’s automation tools such as Robotic Process Automation (RPA), Broadridge Exception Event System (BEES) and identify other areas with automation potential.Identify automation opportunities and make recommendations to implement technical solutions in an efficient mannerMaintain, support and debug software application solutions in production and create technical dashboards enabling performance monitoringOrganize and track multiple automation opportunities across the department to ensure completionDocument implemented solutions and develop reusable components, scripts and framework for efficiencyDrive financial growth and achieve team revenue targets. Meet prospective clients to add new business to Broadridge product suite such as ‘Impact’ for Fixed Income trade settlementAccountable for daily operational functions. Address daily operational escalations from clients as a result of system or human error and resolve them in a timely manner. Also communicate the issue, solution and plan of action for future avoidance in a timely manner to both the internal and external partiesMitigate Financial risk and market exposure for clients by proactively addressing unsettled trades with high Mark to Market (MTM) exposure and by monitoring ledger-to-bank reconciliation reportsParticipate in recruitment process by conducting technical interviews, devise training plan for new associates, supervise and track their progress via various metricsConduct internal and external training programs on Broadridge products (such as Impact, BEES, and BPS) and operational processes (such as settlements, Net Free Equity, Daylight Overdraft, etc.Implement and maintain quality controls by ensuring Written Supervisory Procedures (WSP) is adhered by the groupDevelop and maintain Standard Operating Procedures (SOP) for training purposes, for...