Exceptional Hospitality Starts with You
Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Sales MICE Manager, you’re not just generating and managing group sales – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
Key Responsibilities:
- Drive MICE sales strategy to achieve revenue targets
- Build and maintain relationships with corporate clients and agencies
- Source new business opportunities and manage key accounts
- Prepare proposals, negotiate contracts, and oversee event execution
- Coordinate closely with operations and events teams
Requirements:
- 5–8 years of experience in hotel/event sales with strong MICE focus
- Proven record of achieving sales targets
- Strong corporate and agency network
- Excellent communication, negotiation, and presentation skills
- Fluent in English (additional languages preferred)
Here's what you'll do during a typical day:
- Generate and convert new business: Research, prospect, and qualify leads through proactive outreach and database mining to drive group sales and exceed lead generation goals
- Build and maintain client relationships: Serve as the primary contact for assigned market segments, nurturing existing accounts and developing new ones to grow room revenue and overall profitability
- Develop targeted sales strategies: Analyze hotel and market trends to create and execute business plans and marketing initiatives that capture demand and meet sales goals
- Lead end-to-end sales process: Prepare proposals, conduct site visits, negotiate terms, and secure contracts tailored to client needs while maximizing revenue
- Manage booking details: Coordinate customer requirements including room, food and beverage, and meeting space, and ensure accurate and timely entry of account and reservation information in the hotel’s sales management system
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What It Takes to Make the Stay
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.