Administrative Associate - General Management

We are looking for a talented Administrative Associate - Level II to join our General Management team in Kenner, LA.

In this role, you will make an impact in the following ways:

• Serve as the primary point of contact for visitors, employees, and business partners, providing professional reception and administrative support.

   

• Support day-to-day office operations by coordinating administrative activities, managing documentation, and ensuring records are accurate and up to date.

   

• Assist with new hire onboarding and orientation activities, helping create a positive and organized employee experience.

   

• Coordinate meetings, prepare communications, take detailed meeting notes, and distribute meeting minutes and other materials as needed.

   

• Maintain employee records and upload documentation into company systems while ensuring accuracy and confidentiality.

   

• Support facility operations by coordinating maintenance requests, scheduling repairs, assisting with purchase orders (POs), and processing invoices.

   

• Serve as a liaison for facility-related concerns and help ensure issues are addressed in a timely manner.

   

• Prioritize multiple responsibilities in a fast-paced environment while demonstrating a strong sense of urgency and attention to detail.

   

• Build positive working relationships with employees across the branch and support cross-functional business initiatives.

   

• Complete required training on a timely basis.

   

• Adhere to all relevant Health, Safety & Environmental policies, procedures, and legislation and report any issues or incidents to their supervisor.

 

Key Responsibilities

• Provides administrative and office management support for branch operations.

   

• Serves as the first point of contact for visitors, customers, and employees, delivering exceptional customer service.

   

• Coordinates onboarding activities and maintains employee documentation and records.

   

• Attends meetings, captures meeting notes, and distributes communications and follow-up materials

   

• Maintains accurate records and uploads documentation into internal systems.

   

• Assists with facility management activities, including maintenance coordination, vendor communication, PO creation, and invoice processing.

   

• Supports branch leadership with administrative projects and operational initiatives.

   

• Demonstrates strong organizational skills, attention to detail, and the ability to manage multiple priorities.

   

• Handles confidential information with professionalism and discretion.

   

• Contributes to a positive team environment while supporting day-to-day branch operations.

Competencies: 
 

• Action oriented - Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
   
• Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
   
• Customer focus - Building strong customer relationships and delivering customer-centric solutions.
   
• Ensures accountability - Holding self and others accountable to meet commitments.
   
• Plans and aligns - Planning and prioritizing work to meet commitments aligned with organizational goals.
   
• Data Analytics - Discovers, interprets and communicates qualitative and quantitative data; determines conclusions relying on knowledge of business or functional frameworks; simultaneously applies statistics, data validity, data visualization, and problem solving approaches to effectively extract meaningful patterns and business insights; presents conclusions and outcomes that enable data driven business decisions.
   
• Data Communication and Visualization - Constructs a tale of the business problem, root cause, solution options, and opportunities through illustrating data visually, including reports and dashboards.
   
• Values differences - Recognizing the value that different perspectives and cultures bring to an organization. 
  
  Education, Licenses, Certifications: 
  High school diploma or certificate of completion of secondary education or equivalent experience to the extent such experience meets applicable regulations. 
  
  Experience: 
  Requires some work experience or intermediate level knowledge obtained through education, training or on-the-job experience.  

• Provide branch reception and customer service

   

• Engage with customers/visitors to identify needs and provide guidance.

   

• Ensure contractor HSE compliance/adherence

   

• Maintain cash records and perform transactions

   

• Ensure HSE inspections are completed and documentation uploaded

   

• Maintain branch access to HSE documentation on cloud for compliance, audit and quick reference purposes

   

• Supervise facilities projects, monitor and report progress