Solutions Engineering Manager - IT In Office
Main Duties & Responsibilities
Primary Job Role
Lead, mentor, and develop a multidisciplinary engineering organization comprised of Application Developers, Data Engineers, and AI Engineers, establishing performance expectations, fostering professional growth, and ensuring alignment with organizational objectives.
Direct the planning, prioritization, and allocation of engineering resources, exercising independent judgment to balance competing business priorities and ensure successful delivery of strategic technology initiatives.
Establish, implement, and continuously improve engineering standards, software development methodology, architectural governance, quality assurance practices, and operational support frameworks.
Collaborate with IT leadership to develop and execute the strategic roadmap for enterprise data platforms, integrations, and AI-enabled solutions that support organizational growth, operational efficiency, and business transformation.
Provide leadership and governance over enterprise data architecture, ensuring the quality, integrity, security, accessibility, and lifecycle management of data assets used for business operations, reporting, analytics, and artificial intelligence initiatives.
Oversee the design, implementation, and optimization of enterprise integrations between ERP platforms, Caterpillar systems, and third-party applications, driving process automation and business efficiency across the organization.
Collaborate with executive leadership, business stakeholders, and technology teams to evaluate emerging business requirements, develop technology strategies, and recommend solutions that support long-term organizational objectives.
Establish policies, procedures, and governance standards related to software development, data management, cybersecurity, compliance, and risk mitigation, ensuring adherence to corporate and regulatory requirements.
Collaborate with IT leadership and key stakeholders to evaluate system performance, operational risks, and technology investments, supporting architecture planning, priority setting, and resource allocation to improve reliability, scalability, and operational effectiveness.
Manage departmental objectives, budgets, vendor relationships, and technology resources while measuring performance against key business and operational outcomes.
Performs other duties as assigned.
Essential Job Competencies
Safety: fully supports, encourages and follows safe work behavior, and considers safety of paramount importance in the workplace.
Job Specific Skills: Demonstrates the required depth and mastery of knowledge and skill associated with the job as identified in the Learning Management System (LMS) and other applicable sources. Demonstrates the effective application of the job specific knowledge, skills and ability required to resolve job related challenges in the workplace. Refer to job specific training requirements for the job identified in the LMS.
Analytical: Uses a logical, systematic, sequential approach breaking down complex tasks into its component parts and considering each part in detail. Compares alternatives, evaluating the costs, benefits, risks, and chances for success, in making decisions. Identifies patterns and trends to determine root cause. Generates a range of creative solutions, choosing the most appropriate option.
Planning and Organizing: Creates realistic schedules and follow them. Evaluates progress against schedule and goal. Identifies the sequence of tasks and the resources needed to achieve a goal, and prioritizes key action steps. Anticipates the impacts / risks of actions. Seeks and uses others' input about critical actions, timelines, sequencing, scope, methodology, expected outcomes, and priorities. Adjusts plans based on input.
Coaching and Mentoring: Inspires and empowers team members to excel, providing timely productive feedback and guidance to stretch beyond their comfort levels to achieve specific, measurable and challenging goals. Builds productive relationships with team members, conveying confidence and expressing genuine appreciation for team member contributions. Explains to team members the importance of the work they do.
Communication: Uses active listening skills, conveying information with the appropriate medium that is clear and easily understood. Uses feedback to verify effective and accurate communication has occurred. Ensures that others having a need to know are kept informed about developments, progress, problems and plans through consistent, effective communication. Avoids surprises.
Takes Initiative: Takes appropriate action to resolve issues without requiring direction. Seeks out others involved in a situation to learn their perspectives. Makes difficult decisions in a timely manner. Is willing to make decisions in difficult or ambiguous situations, when time is critical. Assertive in a group when it is necessary to facilitate change, overcome an impasse, face issues, or ensure that decisions are made.
Results Oriented: Has a strong sense of urgency and commitment to achieve desired results in the face of obstacles and frustrations. Remains focused, does not get bogged down in unnecessary detail. Identifies and utilizes the most efficient methods to successfully achieve tasks on time despite unforeseen events. Driven, maintains a sense of urgency and adjusts schedules as needed to achieve without sacrificing quality of work.
Adaptability: Adapts to changing business needs, conditions, and work responsibilities. Adapts approach, goals, and methods to achieve solutions and results in dynamic situations. Recovers quickly from setbacks, and finds alternative ways to reach goals or targets. Open to different and new ways of doing things; willing to modify one’s preferred way of doing things
Company Overview
In 1962, Ring Power Corporation became a full-line Caterpillar dealer in North Florida, and later expanded its authorized territory to include Central Florida.
Today, Ring Power Corporate headquarters in St. Augustine oversees the operations of 18 branch locations throughout the state of Florida, including large regional facilities in Tampa and Orlando and crane and forklift sales and service facilities in Pompano. Ring Power also has eight facilities outside of Florida - The Carolinas, Georgia, Texas & Tennessee- to serve the needs of other specialized industries and customers.
Ring Power Corporation has become one of the largest Caterpillar dealers in the Southeastern United States through dedication to the mission of customer service. In order to preserve the "Customers First" reputation that Ring Power was built on, we continually train our employees and work closely with our customers to assure complete satisfaction, especially after the sale.
Currently, more than 2,300 employees at 20+ locations throughout Florida and the United States work hard to provide the highest quality construction equipment, backed by responsive, professional service and support at every level.
Qualifications
Education and Experience
Formal Education: Bachelor’s Degree in a related area of study.
Experience: 7 or more years.
Required / Credentials
Proficiency in SQL, Python, and data pipeline tools.
Experience with cloud platforms and big data technologies.
Strong problem-solving and analytical skills.
Excellent communication and leadership abilities.
Not Required but Highly Desired Criteria
D365 Experience.
CAT Dealer Experience.
Updating of Knowledge
Job requirements frequently change requiring re-training once or more per year.
Responsibility for Change, Innovation, Overall Improvement, and/or Effectiveness
Problem Solving: Job requires complex problem-solving skills in a dynamic environment. Independent research and analysis are routinely required to develop appropriate solutions. Awareness and intervention is expected to prevent problems from occurring.
Creativity: Job requires extensive creativity and a constant need to find new and improved solutions to be effective.
Autonomy: Job is not normally monitored, but overall objectives are clearly defined. Use of discretion in how the work is done, setting priorities and decision making is encouraged. More emphasis is placed on achieving the desired outcome, not on controlling the process.
Working Environment
Stress Load: Regular exposure to these stresses (20-80% of the time).
Workload Fluctuation: Job frequently involves changes in priorities, complexity and/or quantity of work.
Work Schedule: Work is scheduled during normal business hours with frequent requirements to work nights, holidays or weekends.
Organizational Impact
A person's performance in this job has considerable immediate impact on expense, efficiencies or achievement of overall department objectives.
Supervisory Responsibility
Job involves a first level leader, responsible for team members only - no subordinate Supervisors /Managers)
Physical Demands
"NA": Not Applicable
"O": Occasionally - (up to 3 hours/day)
"F": Frequently - (3-6 hours/day)
"C": Constantly - (6-8 hours/day)
N/A: Climbing
N/A: Balancing
N/A: Stooping
N/A: Kneeling
N/A: Crouching
N/A: Crawling
O: Reaching
O: Standing
F: Sitting
O: Walking
N/A: Feeling
F: Fingering
O: Grasping
F: Repetitive Motion
F: Talking
C: Hearing
O: Pushing - Up to 25 lbs.
O: Pulling - Up to 25 lbs.
O: Lifting - Up to 25 lbs.
N/A: Pushing - 26-50 lbs
N/A: Pulling - 26-50 lbs.
N/A: Lifting - 26-50 lbs.
N/A: Pushing - Over 50 lbs.
N/A: Pulling - Over 50 lbs.
N/A: Lifting - Over 50 lbs.
Environmental Conditions
"NA": Not Applicable
"O": Occasionally - (up to 3 hours/day)
"F": Frequently - (3-6 hours/day)
"C": Constantly - (6-8 hours/day)
C: Inside conditions: Protection from weather but not necessarily from temperature change. N/A: Outside environmental conditions: No effective protection from weather. N/A: Extreme cold: Temperatures below 32 degrees for periods of more than one hour. N/A: Extreme heat: Temperatures above 100 degrees for periods of more than one hour. N/A: Noise: sufficient noise to cause the worker to shout to be heard above the ambient noise level
N/A: Vibration: Exposure to oscillating movements of the extremities of whole body. N/A: Hazards: Includes a variety of physical conditions (i.e. proximity to moving mechanical parts, electrical current, working in high places, exposure to heat and/or chemicals. N/A: Atmospheric conditions: One or more of the following conditions that affect the respiratory system or the skin: Fumes, odors, dust, mists, gases or poor ventilation. N/A: Oils: There is air and/or skin exposure to oils and other cutting fluids. N/A: Air particulates / contaminants: the worker is required to wear respirator.
RING POWER CORPORATION, INC. IS AN EQUAL OPPORTUNITY EMPLOYER