Program Ownership & Delivery Own and deliver critical CE programs including: Break-Fix (BF) reduction and conversion into projects Preventative Maintenance (PM) performance improvement Infrastructure upgrade and lifecycle programs (e.g. transformers, systems reliability) Drive program execution from initiation → prioritization → execution → closure, ensuring measurable outcomes Maintain clear ownership and accountability across all program deliverables Operational Excellence & KPI Management Track and improve key KPIs including: Availability / SEV reduction Break-fix backlog and TTR Build and own performance dashboards, data insights, and action plans Lead monthly business reviews (MBRs), highlighting: Risks, issues, and improvement actions Performance gaps and recovery strategies Own risk registers and mitigation tracking across programs Ensure all work aligns with: MOP/SOP standards Change management (RFC/CAB processes) Partner with engineering and operations to close audit gaps and compliance issues Collaborate across: CE Operations Managers (CEOMs) Electrical & Mechanical Engineers Vendors and external partners Drive accountability across teams through regular cadence (reviews, syncs) Communicate risks, blockers, and decisions with transparency Demonstrate extreme ownership and accountability in program delivery BSc in Electrical or Mechanical Engineering or equivalent proven experience working in Critical Environment infrastructures These requirements include, but are not limited to the following specialized security screenings: Experience in Critical Environment infrastructures (e.g., UPS, Generator, AHU) or working in physical IT infrastructures (e.g., Servers, SANs, Networking, Capacity, DC Rack/Enclosures, structured cabling). Technical College degree in Computer Science, Math, Telecommunications, Electrical/Mechanical Engineering or related field. Experience working with the operation of building cooling, electrical, mechanical, and life safety systems Experience with Electrical Power Monitoring Systems (EPMS), Branch Circuit Monitoring (BCM), and Building Automation Systems (BAS) Experience with project management or relevant certification/training in project management Associate's or Bachelor's degree in applicable engineering field or mechanical or electrical trades This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. *
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