Specialist, Strategic Account Management

Google Chrome Microsoft Edge Apple Safari Mozilla Firefox Specialist, Strategic Account ManagementFull-timeCompany Descriptionfoodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.Job DescriptionVendor management FunctionManage key vendors for foodpanda, including conducting store visits, troubleshooting problems, fostering loyalty, and acting as the main contactAssist in strategic planning to improve shop performanceMonitor and analyze account performance, proactively addressing issues, and coordinating with marketing for effective campaign executionNegotiate with vendors on commissions and exclusivity to support revenue, coordinate for deals and campaigns, and manage high item not delivered rate shopsProject Management FunctionActing as the person in charge for special projects that run across market or align with HoD (Head of Department)Planning and executing projects from initiation to completionSetting project goals, timelines, and deliverablesCoordinating with stakeholders and team membersMonitoring project progress and addressing risksCreating and maintaining project documentationConducting regular project status meetingsManaging scope and change requestsSupport FunctionAssist in ad-hoc project rolloutsParticipate in regional monthly meetingsCollaborate with various departments to enhance vendor performance and address issuesSupport other teams such as QA and Sales by collecting pertinent dataComplete other tasks as assigned by the line managerQualificationsBachelor’s degree in Business Administration, or a related fieldAt least 2-3 years of account management experienceAbility to communicate effectively across geographical and cultural boundaries & to navigate in large matrix organizationsStrong analytical, problem solving, and strategic planning skillsAbility to manage internal & external stakeholders efficientlyExcellent verbal and written communication skills in English and competent presentation skills  By clicking the link above or any third-party link within this posting, you are leaving this site and going to a third-party website where the third-party website's terms and privacy policy applyI'm interestedI'm interestedPrivacy NoticeI'm interestedRefer a friendshare this jobShare to WeChat×Copy the link and open WeChat to share.Copy to clipboardOpen WeChatShare to WeChat×Use Scan QR Code in WeChat and click ··· to share.