AVP, Data Excellence Specialist, Operation COO, T&O

The Operation COO STO team is driving Group Operations' transformation and data agenda through data governance, regional data initiatives, transformation project delivery, and strategic financial management. This promotes a data-driven culture, ensures responsible data usage, and supports sustainable operational improvements.

Key focus area include:

• Driving Operation Model Transformaiton (OMT)
• Driving TW Ops Data & AI goverance framework through Data ownership, Data understanding and Data & AI risk management  
• Enhancing employee journey (EJ) by leveraging AI capabilities, automation tools and employee sourvey insights
• Supporting business strategy to deliver good outcome
• Dialing up innovation

 Responsibilities Driving Operation Model Transforamtion

• Roll out transformation initiatives and deliver better outcomes
• Priorities and scale new OMT opportunies aligned with Regional and Business priorities
• Innovation on solutioning to ensure it translate into tangible business value
• Influence the organistaion to adopt transformation mindset

Driving TW Ops Data & AI goverance framework 

• Improve data value and utility, ensuring consistent adherence to policies and standards for all data initiatives, and acting as a proxy for the Data Owner.
• Working with Regional/Country data managment team in location, ensuring relevant governance framework for effective policy  implementation.
• Defining the target operating model and business/support unit specific roles
• Adopting consistency and compliance with PURE principle, process, also conducting regular review of assessment quality on PURE use cases to ensure assessment result is aligned the quality guidelines.
• Collaborate closely with regional teams to review, refine and implement the principle and process   

Strengthen Organisation Capability and Culture

• Transform a next-generation workplace powered by Agentic AI
• Lead continuous improvement of the employee journey among TW Ops
• Providing strong corss functions support among the team  

Requirements

• Minimum 5-7 years of experiences in data management, governance, or a related field, preferably in the banking or financial services industry
• Strong understanding of data management principles, data governance frameworks, and data quality management
• Proficient in data analysis, reporting, and visualization tools
• Excellent problem-solving, critical thinking, and decision-making skills
• Proven track record of leading and delivering successful data-driven initiatives and projects
• Ability to work collaboratively with cross-functional teams and stakeholders

Location:

Taipei Hub -11F

Job:

Risk Management

Schedule:

Regular

Employee Status:

Full time