Senior Manager of Sales Training

Career Opportunities with ECI Software Solutions A great place to work.   Careers At ECI Software Solutions Share with friends or Subscribe! Are you ready for new challenges and new opportunities? Join our team! Current job opportunities are posted here as they become available. Subscribe to our RSS feeds to receive instant updates as new positions become available.   Back To Openings     Senior Manager of Sales Training Department: G&A Location: Westlake, TX, United States Job ID: 585 START YOUR APPLICATION Title: Sr. Manager Sales Training Location: Westlake, TX Corporate Office About the Role The Sr. Manager Sales Training plays a dual role as a leader and contributor, leveraging cutting-edge learning technologies�including AI-powered tools�to design, deliver, and evolve scalable sales training programs that build capabilities across the global organization. This role requires strong technical acumen in both traditional and emerging AI-driven L&D and sales enablement solutions, with the ability to evaluate, implement, and optimize technologies that enhance learning effectiveness and sales performance. Reporting to the Sr. Director of Global L&D, this role partners closely with Sales Leadership to deliver onboarding, coaching, certifications, and mentoring aligned with business objectives while staying ahead of AI innovations transforming the sales and learning landscape. Key Responsibilities Training Design & Delivery Design and deliver comprehensive sales training programs, including onboarding, performance coaching, and certifications Facilitate instructor-led training sessions (in-person and virtual via Microsoft Teams) Redesign and innovate global sales learning offerings, integrating existing sales playbooks and methodologies created by the Enablement team into scalable training solutions Develop engaging content using modern tools including Articulate, Synthesia, Canva, and Microsoft Suite AI-Powered Learning Innovation Leverage AI-powered tools to create personalized, adaptive learning experiences and scale content production (e.g., AI video generation, AI coaching simulations, automated content curation) Integrate AI-driven sales enablement technologies into training programs, including AI conversation intelligence, predictive analytics, and AI sales assistants Stay current with AI innovations in L&D and sales, evaluating and piloting emerging tools to enhance learning effectiveness and sales performance Design AI-augmented coaching programs that use conversation intelligence and performance data to deliver just-in-time learning interventions Leadership & Collaboration Manage and mentor one direct report, fostering their professional development Lead sales mentorship and leadership coaching certification programs Present regularly at key events, including the Sales & Marketing Kickoff (SMKO) Collaborate cross-functionally with Sales, Marketing, Product, and Enablement teams Participate in cross-functional councils to align on sales readiness needs while maintaining scope within L&D Measurement & Administration Measure learning effectiveness through Kirkpatrick's model and L&D KPIs, incorporating AI-driven analytics where applicable Administer LMS via Percipio (Skillsoft) and optimize platform capabilities Track and report on training ROI and impact on sales performance metrics Required Qualifications Experience 5+ years of experience in instructional design and training delivery 3+ years in frontline sales or sales enablement function 2+ years in people leadership roles Technical Skills & Tools Experience with Salesforce CRM and Microsoft 365 suite Proficiency in learning design software: Articulate Storyline, Adobe Creative Suite, Synthesia, Canva, or...