Operations Coordinator

Google Chrome Microsoft Edge Apple Safari Mozilla Firefox Operations CoordinatorContractCompany DescriptionEurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic, and labelling is accurate.The Eurofins network is dedicated to delivering testing services that contribute to the health and safety of society and the planet, and to its corporate responsibility to protect the environment and ensure diversity, equity, and inclusion across its companies around the world.We’re proud to be an armed forces-friendly place to work and welcome applications from reservists, armed forces veterans (including the wounded, injured and sick), as well as cadet instructors, and military spouses and partners.If you want to continue to help make our world a safer and healthier place, then apply for the role below and become a part of the extraordinary Eurofins networkJob DescriptionThis is a key role acting as both a technical interface and customer champion within a busy food and dairy chemistry environment, ensuring customer requirements are clearly understood and delivered through effective coordination with internal teams and partner laboratories.This is a one year fixed term contract. Working part time 25 hours per week - 10:00 till 15:00 Monday to Friday. Tracking incoming shipments by monitoring sample deliveries, logging receipt status, and following up on delayed or missing consignments.Monitoring shared mailboxes, reviewing and actioning incoming queries, requests, and notifications to maintain prompt communication.Liaising and coordinating with other Eurofins sites to resolve sample routing issues, clarify testing requirements, and support inter‑lab workflows.Managing additional sample requests, processing client or internal requests for extra testing, ensuring correct documentation and timely handover to the prep team.Updating and adjusting test codes as required, ensuring accuracy before samples progress to the next stage.Maintaining accurate records, documenting all actions, updates, and communications to support traceability and compliance.Escalating issues by raising discrepancies, missing information, or operational concerns to the appropriate supervisor or manager.Supporting continuous improvement, contributing to the refinement of sample registration, preparation, and communication processes.Ensuring confidentiality, accuracy, and compliance with SOPs and quality standards.Carrying out other tasks as required to support the smooth running of the Sample Reg & Prep function.Adhere to all Quality, Health & Safety, and Environmental policies and procedures, and support compliance with ISO 17025 standards through adherence to internal quality processes.Comply with Eurofins Health & Safety policies at all times. QualificationsExperience in an administrative or support role within a laboratory or regulated environment is beneficial.Familiarity with laboratory information management systems (LIMS) is an advantage but not required.Strong attention to detail.Proficiency in MS Office and excel.Excellent communication skills.Ability to manage multiple tasks and prioritise effectively.Strong organisational skills.Ability to work under pressure and meet deadlines.Problem-solving mindset and ability to work independently and in a team. Additional InformationAt Eurofins we are growing, innovating and always learning. We celebrate the achievements of our employees through annual long service awards, recognise our colleagues special life events, and we are committed to charitable causes through global fundraising activities.As a Eurofins...