Review and organize records received from claimants by thoroughly examining incoming records to determine their content and relevance, and then segregating them into designated categories such as medical, non-medical, and bill to ensure accurate and efficient
- Accurately process endorsement requests for auto and home insurance policies including policy modifications coverage additions and other adjustments as requested by policyholders or agents
- Review existing policies to ensure that requested endorsement comply with underwriting guidelines and company policies
- Verify all necessary information before processing changes
- Maintain data integrity and accuracy
- Ensure that all endorsements are processed in accordance with regulatory requirement and company standards including adherence to state specific insurance laws
- Identify and resolve any discrepancy or issues that arise during endorsement process
- Stay updated on changes in company policies procedure and industry regulation related to auto and home insurance endorsements
- Bachelor’s degree
- Proficient in Microsoft Office suite (Word, Excel, Outlook)
- Typing speed of 30 WPM with 90% accuracy
- Able to make decisions following the process guidelines
- Strong attention to detail and ability to handle multiple tasks
- Good knowledge of Property & Casualty insurance domain is preferred
- Good communication skills (written & verbal- CEF B1-5)
- Good comprehension skills