Sr. Risk Services Representative
Company Details
Continental Western Group is a regional property casualty insurance company offering commercial products and services through independent agents in the Midwest. CWG provides unique value through the service provided by our experienced group of employees and independent agents. Since 1886 - Strong, Local and Trusted.As a Berkley company, we enjoy operational flexibility that allows us to deliver quality coverage solutions. W. R. Berkley Corporation, and all member insurance companies, are rated A+ (Superior) by A.M. Best Company and carry a Standard & Poor’s Financial Rating of A+ (Strong).
The above job description is not intended to be an all-inclusive list of the duties and responsibilities of the job described, nor is it intended to be such a listing of the skills and abilities required to do the job. Rather, it is intended only to describe the general nature of the job.
The Company is an equal employment opportunity employer.
#LI-AV1 #LI-Remote
Responsibilities
Help businesses stay safe, resilient, and prepared for the future.
Are you a risk control professional with a passion for helping organizations identify hazards, improve safety practices, and reduce losses?
We're seeking a Senior Risk Services Representative to join our team and serve as a trusted advisor to policyholders, underwriting partners, and internal stakeholders.
In this highly visible role, you'll evaluate commercial risks, provide expert loss control recommendations, and partner with clients across a variety of industries to strengthen their safety and risk management programs. You'll also have the opportunity to mentor colleagues, influence underwriting decisions, and make a meaningful impact on customer success.
What you can expect:
- Culture of innovation, teamwork, supportive colleagues and leaders willing to invest in talent
- Internal mobility opportunities
- Visibility to senior leaders and partnership with cross functional teams
- Opportunity to impact change
- Benefits – competitive compensation, paid time off, comprehensive wellness benefits and programs, employer funded health savings account, profit sharing, 401k, paid parental leave, employee stock purchase plan, tuition assistance and professional continuing education
We'll count on you to:
- Conduct on-site surveys of commercial properties, industrial operations, agribusinesses, and commercial vehicle exposures to assess physical hazards, safety practices, and risk controls.
- Evaluate business operations and management practices to identify safety concerns and areas for improvement.
- Analyze loss history, claims trends, and accident investigations to determine root causes and develop loss prevention strategies.
- Assess large and complex risks, leveraging advanced technical expertise to support underwriting and account management decisions.
- Consult with policyholders on safety initiatives, regulatory compliance, and risk mitigation programs.
- Develop and deliver training, presentations, and educational resources to clients and internal teams.
- Prepare comprehensive risk assessment reports with actionable recommendations to reduce loss exposure.
- Partner closely with Underwriters to support risk selection, pricing considerations, and ongoing account management.
- Serve as a technical subject matter expert, providing mentorship, guidance, and regulatory expertise to colleagues.
- Stay current on industry regulations and standards, including OSHA, DOT, NFPA, ICC, and other applicable requirements.
- Complete administrative responsibilities such as reporting, scheduling, communication, and documentation.
Qualifications
What you need to have:
- Bachelor's degree in Occupational/Industrial Safety, Engineering, Agricultural Science, Insurance, or a related field; or an equivalent combination of education and experience.
- 3–5 years of Property & Casualty Risk Control, Loss Control, Safety, Insurance, or related experience.
- Strong understanding of commercial insurance coverages and risk management principles.
- Working knowledge of OSHA, DOT, NFPA, and other applicable safety regulations.
- Excellent communication, presentation, and relationship-building skills.
- Ability to work independently and manage multiple priorities in a fast-paced environment.
- Strong customer service mindset with exceptional problem-solving abilities.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook).
- Valid driver's license and ability to travel frequently, including overnight travel.
What makes you stand out:
- Safety Professional or Risk Control Specialist certification.
- Insurance designations such as AINS, ARM, CPCU, or progress toward completion.
- Previous training, coaching, or presentation experience.
- Experience evaluating large, complex commercial risks across multiple industries.