Senior Manager Technology Supply Chain Management
Department:
Supply Chain ManagementOur Company Promise
We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.
Job Description:
As a Senior Manager Technology Supply Chain Management supporting the Office of the CIO and the Technology Customer and Commercial Team, you'll lead strategic and operational functions that support Southwest Airlines' Commercial and Digital business priorities and transformation initiatives. You'll partner closely with Technology Senior Leadership, Legal, and key suppliers to negotiate and execute technology agreements while managing supplier performance across the Technology portfolio. This role oversees Teams and Leaders responsible for sourcing and delivering high-quality, cost-effective hardware, software, telecommunications, and professional services. You'll drive results in Customer Service, Safety, quality, cost management, and operational performance while ensuring Technology investments deliver maximum business value.
Additional details
The culture of Southwest Airlines means we value the camaraderie, collaboration, and innovation that occurs when we come together and interact face-to-face at our vibrant Corporate Campus. Due to the nature of this role, you would be required to work from our Dallas, TX Headquarters facility during business hours.
U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available.
We’re committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics.
Model the Southwest Way
Guide and lead Team Members using SWA talent management practices to coach, develop, and engage Employees
Adhere to Company values and competencies to foster a Culture of inclusion, recognition, and support of a safe work environment
Invest in Leadership and self-growth through participating in continuous learning and development
Responsibilities
Develop a competent, productive, knowledgeable, effective and Customer Service-oriented Team by: recruiting and hiring qualified applicants; providing training and orientation on departmental policies and procedures; assigning work responsibilities and priorities; Leading work activities and evaluating the performance of the Team
Work with Sr. Leadership across SWA to develop sourcing strategies in support of their business objectives
Help build strategic procurement capabilities through training with cross-functional Teams, and through training on new techniques
Advise technology and Stakeholders on common risk elements of a supplier agreement and/or program or project
Demonstrate an understanding of technology methodologies & concepts such as SAAS, Agile development, DevOps, etc.
Demonstrate an understanding of technology contract specific concerns such as IP ownership, SLAs, Cybersecurity, and data protection
Develop, monitor, and review policies and procedures to ensure compliance with Federal regulations and Company standards and policies
Develop expertise in advanced procurement methods, including, but not limited to: Strategic Sourcing, Transactional Efficiencies, Global Sourcing, Value Engineering, TCO, and Supplier Development within the Team
Demonstrate the highest level of ethics and integrity in all transactions
May perform other job duties as directed by Employee's Leaders
Knowledge, Skills and Abilities
Solid Knowledge of the Technology market, suppliers, and industry trends
Skilled in considering the relative costs and benefits of potential actions to choose the most appropriate one
Skilled in working with Legal, Insurance, Tax and other relevant departments to ensure that their requirements are captured in contracts
Ability to develop and implement Team goals, conduct Team building activities, coach and mentor others, and provide timely and effective feedback on performance and career guidance
Ability to provide input for and assist with budget development and ensure effective utilization of fiscal resources
Ability to provide direction and guidance around day-to-day activities related to strategic sourcing, contract drafting, negotiation, sourcing and payment
Ability to track and analyze Team's performance by monitoring key productivity measurements
Ability to bring others together to reconcile differences
Ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events)
Education
Required: High School Diploma or GED
Experience
Demonstrated experience in directly or indirectly leading Team(s)
Fully functioning, broad knowledge in Supply Chain, Finance, Technology or related field
Preferred: Knowledge of Airline Technology systems and Supply Chain Management (SCM) operations
Preferred: Experience working effectively with remote, hybrid, and cross-functional teams
Preferred: 7-10 years of professional Supply Chain Management experience
Preferred: 3-6 years of leadership experience, including direct people management and team development
Licensing/Certification
N/A
Physical Abilities
Ability to perform work duties from limited space work station/desk/office area for extended periods of time
Ability to communicate and interact with others in the English language to meet the demands of the job
Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job
Other Qualifications
Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines.
Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986.
Must be at least 18 years of age.
Must be able to comply with Company attendance standards as described in established guidelines.
Ability to work extended work hours, as necessary
Pay & Benefits
Competitive market salary from $153,000.00 per year to $170,000.00 per year* depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the Company.
Benefits you’ll love
Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)
Southwest will help fund your Retirement Savings Plan, which includes a dollarfor-dollar 401(k) Company match contribution of up to 9.3% of your eligible earnings**
Potential for annual profit-sharing contribution in the Southwest Retirement Savings Plan—when Southwest profits, you profit***
Competitive health insurance for you and your eligible dependents (including pets)
Southwest offers health plan coverage options that start from the very first day of employment. You will have 30 days to select and enroll in your health plan with coverage retroactively available to your first day of employment.
Explore more benefits you’ll love: https://careers.southwestair.com/benefits
*Pay amount doesn’t guarantee employment for any particular period of time
**401(k) match contributions are subject to the plan’s vesting schedule and applicable IRS limits
***ProfitSharing contributions are subject to plan’s vesting schedule and are made at the discretion of the Company
Southwest Airlines is an Equal Opportunity Employer.
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Job Posting End Date
08/11/2026