Senior Manager - Data Analytics & Insight

We are seeking a talented individual to join our Commercial Center of Excellence team at Marsh. This role will be based in Gurgaon. This is a hybrid role that has a requirement of working at least three days a week in the office.

The role is designed to support the UK Marsh Risk Business, providing sales support, delivering actionable insights and analytics that drive growth across the region. The role requires partnership with stakeholders to ensure data accuracy, resolve issues, and support business decisions through clear analysis and strong collaboration.

We will count on you to:

• Assist in supporting the overarching sales operations needs of the UK business, providing sales support, actionable insights and analytics that drive growth across the region.
• Support data management and reporting activities by organizing and maintaining sales data to ensure accuracy and accessibility, helping the team address business challenges effectively.
• Leverage in-house AI tools and solutions to optimise day-to-day sales disciplines and workflows.
• Support CRM management, coordination, training, engagement and troubleshooting initiatives

What you need to have:

• Bachelor's degree in Business, Data Analytics, or a related field; a Master's degree in Statistics, Business Analytics, or a similar discipline is a plus.
• 7-9 years of proven experience in sales reporting and analytics, with a strong ability to interpret data and generate actionable insights that drive business strategies and enhance sales performance.
• Strong competency in CRM Management & Co-ordination (Dynamics & Salesforce).
• Strong proficiency in data visualization tools and reporting software (including Power BI), enabling the creation of dynamic dashboards and comprehensive reports that effectively communicate sales metrics and trends to stakeholders.
• Strong familiarity and confidence in using Visual Studio, Chat GPT, Claude and/or equivalent platforms.
• Strong project management skills with the ability to prioritize tasks and manage resources effectively, demonstrating agility by adapting to evolving business needs and requirements.
• Excellent communication and presentation skills, with the ability to articulate ideas clearly and effectively across various channels and audiences, ensuring alignment and understanding within the team and with stakeholders.
• Proven ability to build and maintain strong interpersonal relationships with a diverse range of stakeholders, fostering collaboration and trust to achieve common goals.
• Strong analytical thinking skills combined with a strategic mindset to understand and structure business problems, effectively presenting insights through compelling visual storytelling that engages stakeholders while aligning technical solutions with business objectives.
• Great problem-solving abilities to identify and resolve data discrepancies, ensuring data integrity and accuracy while leveraging insights to drive strategic decision-making and enhance overall business performance.

What makes you stand out?

• A passion for innovation and a willingness to explore and leverage in-house AI solutions that support greater sales effectiveness and growth.
• Strong hands-on expertise in CRM management, with the ability to reconcile, and resolve anomalies with confidence.
• Competent building Power BI dashboards and KPI views that turn complex sales data into clear, actionable insights for leadership.
• Highly organized and able to manage multiple priorities and tight deadlines without compromising quality.
• Combine analytical thinking, problem-solving, and collaboration to improve performance and support better business decisions.

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.Commercial Center of Excellence - Sales Operations & Analytics Role
 

Mercer is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information about Mercer, visit mercer.com, or follow us on LinkedIn and X.

Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.