Solutions Architect

Solutions Architect @ Port CS Palo Alto, CA, US Senior Full-time ID: NEW26-135 All Jobs Description About PortAt Port.io, we are building an open and flexible Agentic SDLC Platform for modern engineering organizations. Following our recent $100M Series C funding round, we are in a phase of rapid hypergrowth with strong enterprise momentum. We act as the central nervous system for engineering, enabling platform teams to unify their stack and expose it as a governed layer through golden paths for developers and AI agents. By combining rich engineering context, workflows, and actions, we help organizations transition from manual processes to autonomous, AI-assisted engineering workflows while maintaining control and accountability. As a product-led company, we believe in building world-class platforms that fundamentally shape how modern engineering organizations operate.As a Solutions Architect (SA) at Port, you will serve as a trusted technical advisor to customers after purchase, guiding the successful design, implementation, and adoption of Port’s Agentic Engineering Platform. You will partner closely with platform, DevEx, and engineering leaders to ensure Port is deployed in a secure, scalable, and high-impact way across their organization.This role blends technical depth, architectural thinking, and customer consulting. You will translate customer goals into robust solution designs, embed best practices, and help customers future-proof their developer platform while accelerating time-to-value. Working alongside the rest of Customer Success, Product, and Engineering, you will play a key role in turning Port into a core part of each customer’s engineering ecosystem.About Your Day-to- Day:Lead technical discovery sessions and architecture workshops with platform, DevEx, and engineering teamsDesign scalable, secure, and resilient IDP architectures tailored to customer environmentsCreate solution designs, reference architectures, and integration patterns for successful implementationsReview and validate customer architectures against best practices and long-term scalabilityAct as a trusted technical advisor to engineering managers, platform leads, and senior technical stakeholdersTranslate developer experience and platform goals into actionable Port configurations and adoption strategiesDeliver technical enablement sessions, architecture reviews, and executive readouts to drive valueRepresent the technical voice of the customer and provide structured feedback to influence the product roadmapCapture and document best practices in playbooks and reusable solution assetsCollaborate cross-functionally with Product, Engineering, and Customer Success to improve customer outcomes at scaleMentor customer teams on platform design and IDP best practices to support long-term adoption Requirements 5+ years of experience in solutions architecture, technical consulting, or customer-facing engineering roles (post-sales or pre/post-sales).Strong foundation in software and systems architecture, cloud-native infrastructure, and modern DevOps practices.Hands-on experience with Infrastructure-as-Code tools (e.g., Terraform, Pulumi, Helm) and Kubernetes-based environments.Proven experience guiding customers through complex technical implementations and platform adoption.Excellent communication and presentation skills, with the ability to engage both deep technical audiences and executive stakeholders.A plus: Professional working proficiency in Spanish.Note: Employees are required to work from the office 3 days a week and 2 days from home. Office days are Tuesday, Wednesday, and Thursday.Job Compensation RangeSalary Range: $190,000.00 - $250,00.00 BasePreferred Primary Location: San Francisco, CAAn important note on compensationThe pay range for this position is based on the preferred primary location of the role which is listed above. If you are...