Quality Program Manager 4

Skip to main contentJOBSDASHBOARDPROFILECURRENT EMPLOYEEJOIN TALENT NETWORKSign InEnglishSingle PositionView All JobsQuality Program Manager 4SG-Singapore (3301)Apply nowAdd to cartFind out how well you match with this jobUpload resumeJob descriptionAbout LamRequisition ID198846Date posted06/28/2026Work Location ModelOn-site FlexWork LocationSingapore-SG-SingaporeWork CountrySingaporeThe group you’ll be a part of As a Global Operations Quality Program Manager, you will be part of the Global Operations Quality team and report directly to the GOps Quality Director in Asia region.The impact you’ll make The incumbent will work together with our Account Teams to help Lam earn greater Customer Trust by ensuring our customers are heard and their quality concerns are addressed.What you’ll do Help build collaborative partnerships with the customer account teamsEngage with account team to understand the voice of the customerParticipate in Quarterly Operations Review.  Aligning with GOps Quality and Global Quality on regional metrics.If GOps executives are joining a customer executive review or meeting, make sure they are fully prepared and informed as neededEducate and clarify the GOps Quality messagingDirect customer engagement when necessaryHelp your manager to resolve key quality issues raised by our customers. This will include collaborating with the Lam account team. Along with your manager, be ready to collaborate with customer executives, Lam executives, the product groups and our supplier engineersFacilitate the identification of customer quality issues, determine their root cause, and implement effective solutionsEducate and communicate to the Gops quality team on quality issues and/or trends at Lam’s key customersWho we’re looking for Minimum Qualifications:Bachelor’s in Mechanical, Electrical, or Industrial Engineering with 15 years relevant experience, or equivalent.  A higher academic qualification is desirable.Having experience with customers in the semiconductor industry can be advantageous.Demonstrated experience applying advanced quality methods to improve quality and reduce variability with a manufacturing environment.Effective communication and influenceThe ability to collaborate on cross functional teams.Curious mindset, passion for quality ideas, and the ability to drive innovative changes.Utilize a data-driven approach to problem solvingAdept at creating and delivering effective presentations to on quality topics and/or escalationsPreferred qualifications Experience in or knowledge of Semiconductor fabrication, Semiconductor Equipment Operations, or related industries is a plusKnowledge of Program Management methods and experience in Product Development & Release (PDR) proceduresRelevant project management certifications such as PMP, CAPM, Scrum Master, or PRINCE2Experience in Lean Six Sigma methodology or certification (Green Belt, Black Belt) is a plusExperience with Agile and/or Waterfall project methodologiesExpertise with project management software and tools including MS Project, QuickBase, Office Timeline, or equivalentExperience in Change Management methodologies is a plusOur commitment We believe it is important for every person to feel valued, included, and empowered to achieve their full potential. By bringing unique individuals and viewpoints together, we achieve extraordinary results.Lam Research ("Lam" or the "Company") is an equal opportunity employer. Lam is committed to and reaffirms support of equal opportunity in employment and non-discrimination in employment policies, practices and procedures on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth and related medical conditions), gender, gender identity, gender expression, age, sexual orientation, or military and veteran status or any other category protected by applicable federal, state, or...