Sales Excellence Manager - Americas Markets & Industries, Brazil OU
Business Partnership and Support Maintains and defines a predictable rhythm of the business (ROB) in collaboration with OU leadership and cross-functional peers. Drives ROB activities to enforce operational discipline and ensure quality outcome delivery. Provides business insights and recommendations to effect positive change. Identifies opportunities to streamline and improve the ROB cadence within the supported OU, removing friction and increasing the signal-to-noise ratio in executive reviews (MBRs, IARs, DWRs). Serves as primary orchestrator of Portfolio Business Plans, contributing to activating sponsorship within OU leaders. Coaches managers and managers of managers on business planning fundamentals, habits, and plan quality. Contributes to reinforcement and review of quality plans within the OU. Advises and contributes to sales teams on sales motions and strategies for opportunity management (e.g., up-sell, cross-sell, renewal, recapture). Contributes to operationalizing prioritized sales plays and industry solutions. Identifies opportunities to generate new business and accelerate the closing of existing opportunities. Advises OU leaders and collaborates with the Chief of Staff to develop strategy for segmentation, territory planning, and quota setting. Shares feedback on proposed segmentation changes based on local business knowledge. Drives sales growth through account and business planning. Analyzes the outlook and leverages business insights to benchmark performance and make recommendations on current and future actions based on key drivers, opportunities, and risks. Ensures consistency and excellence in the sales process within the OU. Contributes to analytics on key revenue drivers. Supports quarter-close rhythms within the OU in partnership with the Commercial Executives (CE) and team and Operations, driving deal progression visibility, close-plan discipline, and forecast lock accuracy through the final weeks of each quarter. Improves awareness and clarity of Corporate and Regional programs among sales teams and managers. Contributes to adopting plans that create new habits among sales teams and partners. Contributes to optimizing sales team processes and capabilities within the OU. Supports OU leader capacity as a senior advisor, contributing to key aspects of sales performance — pipeline health, forecast accuracy, seller productivity, deal velocity, and revenue attainment — in close collaboration with OU leadership, the Chief of Staff, and cross-functional partners. Bachelor's Degree in Business, Marketing, Sales, Finance, or related field AND 10+ years experience in sales, sales operations/management, account management, program management, business development, marketing, consulting, or a related field OR equivalent experience. 5+ years experience using data to drive business outcomes or inform business decisions. 7+ years experience managing relationships with stakeholders, clients, and/or customers. This role requires proficiency in written, reading, and conversational Brazilian Portuguese and English. Bachelor's Degree in Business, Marketing, Sales, Finance, or related field AND 15+ years experience in sales, sales operations/management, account management, program management, business development, marketing, consulting, or a related field OR equivalent experience. 7+ years managing projects, including planning, managing timelines, and tracking progress, and/or change management experience. Experience in a matrixed sales organization with exposure to executive business review cycles. Demonstrated ability to synthesize complex data into actionable insights for executive audiences. Familiarity with AI-enabled productivity tools and a growth mindset toward leveraging automation to enhance sales processes.