Technology Analyst

Overview

Being good neighbors – helping people, investing in our communities, and making the world a better place – is who we are at State Farm. It is at the core of how we operate and the reason for our success. We're moving with urgency to become a Next Gen Good Neighbor, with technology that strengthens human connections and enhances the customer experience. As an employee, you'll spend less time navigating systems and more time applying judgment, empathy, and expertise in the moments that matter most.

 

Work Locations: Bloomington, IL-Corporate, Dunwoody, GA-ParkCenter Hub, Richardson, TX-CityLine Hub or Tempe, AZ-Marina Heights Hub locations.            

 

Hybrid Work arrangement: A "Hybrid" position means selected candidates will be assigned to a facility and will spend some time working both in office and from their home. Hybrid work arrangement for Enterprise Technology is defined as residing within a 180-mile radius of the Hubs and Corporate.

 

Responsibilities

Digital Claims Platform and Mobile (DCPM) Product Suite is looking for a Technology Analyst focusing on capability-driven product ownership to support engineering initiatives. This role offers a unique opportunity to contribute to customer facing products used during the claims process. We are seeking highly motivated, product-led individuals passionate about advancing innovative claims solutions and delivering impactful business outcomes.  Responsibilities for this role includes:

• Work closely with leadership, peers, and business partners to execute on and champion the aligned product objectives, strategy, and product vision.
• Responsible for end-to-end impacts from ideation through implementation through deep product discovery.
• Work to execute strategic initiatives across capability teams and other products.
• Analyze product performance from an experience and business impact perspective, and influences change using data-driven decisions.
• Closely collaborates with peers, stakeholders, and business to define problems, goals, and shared outcomes.
• Drive cross-team/capability collaboration and dependency management to determine the sequence of work.
• Ability to work in the gray and to identify potential strategic initiatives based on deep product knowledge, data analysis, and collaboration.
• Applies advanced understanding regarding technology trends/changes, best practices, and processes to complete assignments and influence the direction of product solutions.
• Motivated to promote a product and customer-centric culture.

Qualifications

Qualified individuals are:

• Customer-first mindset – seeks to understand the customer, dive into their challenges, and relentlessly focus on improving their experience.
• Creative and curious – ability to ask why, think big, experiment, and try new things.
• Product focused – utilizes product discovery to define problems, impact, and potential solutions.
• Strategic thinkers – can see the big picture, consider horizontal/broad impacts and how they relate to the broader product vision.
• Data-driven – leverages data to continually monitor, gather insights, and use the data to inform decisions.
• Role model – viewed as a role model and leader among peers with the ability to influence and rally teams around common goals and objectives.
• Good communicators – the ability to communicate verbally and in writing with all levels of the organization.
• Collaborators – collaborates and influences across capabilities to deliver customer value.
• Adaptability – high capacity to adapt to changing priorities while maintaining a focus on the big picture of our objectives, strategy, and vision.
• Technical aptitude – ability to learn and understand technologies used by capability teams (DevSecOps, GitLab, GitOps, and Technical Platforms). Desire to continuously learn and grow as engineering practices and tooling evolves.

Other qualifications:

• 2 or more years of experience in a product owner role and/or a claims process role required.
• Strategic experience preferred but not required.
• Claims knowledge is preferred but not required.

 

Applicants for this position are required to be eligible to lawfully work in the U.S. immediately; employer will not sponsor applicants for U.S. work authorization (e.g. H-1B visa) for this opportunity. 

Our Benefits

Because work-life balance is a priority at State Farm, compensation is based on our standard 38:45-hour work week!

 

• Potential starting salary range: $70,000 - $110,000
• Starting salary will be based on skills, background, and experience
• High end of the range limited to applicants with significant relevant experience
• Potential yearly incentive pay up to 10% of base salary

At State Farm, we offer more than just a paycheck. Check out our suite of benefits designed to give you the flexibility you need to take care of you and your family!

 

• Get Paid! On top of our competitive pay, you are eligible for an annual raise and bonus.
• Stay Well! Focus on you and your family’s health with our robust health and wellbeing programs. State Farm pays most of your healthcare premium, and we offer multiple healthcare plan options, including a high deductible plan. All medical plans provide 100% coverage for in-network preventative care, AND you and your family have access to vision, dental, telemedicine, 24/7 mental health professionals, and much more!
• Develop and Grow! Take advantage of educational benefits like industry leading training programs, top-notch tuition assistance programs, employee resource groups, and mentoring.
• Plan Ahead! Plan for those big moments in life with benefits like fertility/IVF/adoption assistance, college coaching, national discount programs, interactive monthly financial workshops, free financial coaching, and more. You can also start a savings account or consider financing through our State Farm Federal Credit Union!
• Take a Little “You” Time! You will have access to our generous time off policies designed so you can plan around holidays, family events, volunteering, or just to take a relaxing day off. With the opportunity to initially earn up to 20 days annually plus parental leave, paid holidays, celebration day, life leave (40 hours/year), bereavement leave, and community service/education support days, there will be plenty of time for you!
• Give Back! We offer several ways to give back through our Matching Gift Program, Good Neighbor Grant Program, and the Employee Assistance Fund.
• Finish Strong! Plan for retirement using free financial advisors and a 401(k) plan with company contributions of up to 7% of your salary.

 

Visit our State Farm Careers page for more information on our benefits, locations, and the hiring process of joining the State Farm team!