Lead Product Manager

## Grow with us About this opportunity: Ericsson Inc. does not sponsor US work authorizations for this job position including H-1B, O-1, and TN. Ericsson also does not hire F-1’s working on EAD for this position. Locations are Boise, ID, Santa Clara, CA or Plano, TX. Ericsson’s Enterprise Wireless Solutions enable organizations to innovate, operate, and grow anywhere — without constraints. Ericsson NetCloud, Cradlepoint routers, and Enterprise 5G solutions provide the flexibility of public and private 5G, with the zero trust security of simplified SASE. We’re at the forefront of the Wireless WAN and 5G — the next big waves in networking — and we remain as hungry and humble as the day we started. If you’re hungry to be part of something big, come join us. Ericsson is looking for a strategic and execution-oriented Product Manager to help drive the commercial strategy, product packaging, and end-to-end customer experience for our public and private cloud networking solutions. This is a high-impact, cross-functional role sitting at the intersection of product, go-to-market, and customer success — responsible not just for defining what we build, but for how we price, package, deliver, and sell it. What you will do You'll play a significant role in shaping the customer lifecycle experience from initial purchase through renewal, driving decisions that directly affect revenue, retention, and competitive positioning across our NetCloud platform and product lines. Commercial Strategy & Product Packaging • Define and evolve packaging and pricing models for products, balancing simplicity for partners and customers along with revenue optimization for the business. • Lead packaging decisions across product tiers, bundles, and licensing structures — including subscription, perpetual, and hybrid models. • Partner with Sales, Finance, and Marketing to build and validate commercial constructs that resonate with each of our routes to market, partner and customer personas, and industry segments. • Conduct competitive analysis and market research to inform pricing strategy and identify packaging gaps or opportunities. Cloud Feature Management • Own the roadmap and lifecycle for cloud-delivered features within the NetCloud platform, from ideation through GA and beyond. • Define requirements and work closely with engineering to deliver reliable, scalable cloud capabilities that differentiate Ericsson's offerings. • Manage feature entitlements and how capabilities map across product tiers and subscription levels. • Track adoption, usage, and health metrics for cloud features; use data to drive iteration and prioritization. End-to-End Purchasing & Customer Lifecycle Experience • Own the product elements that influence customer purchasing and lifecycle experiences — from discovery and trial to quote, purchase, provisioning, renewal, and expansion. • Identify and reduce friction in the buying and onboarding experience, working with Operations, Sales, Engineering, IT, and Commerce teams. • Define and improve self-service and partner-assisted purchasing flows. • Partner with Customer Success to ensure post-sale experience (license management, upgrades, renewals) is seamless and drives retention. • Collaborate with Operations and IT on systems that support the order-to-deploy workflow. Cross-Functional Leadership • Serve as the connective tissue between Product, GTM, Sales, Finance, Legal, and Operations on all commercial and packaging initiatives. • Represent the voice of the customer and the business in roadmap tradeoffs. • Present strategy and recommendations to senior leadership and key stakeholders. ## The skills you bring • 7+ years of product management experience, with meaningful time spent on commercial strategy, packaging, pricing, or platform/SaaS products. • Strong communication, including the ability to clearly articulate ideas, cast vision, reduce complexity, and unambiguously communicate our goals and...