Account Director, Enterprise

Back to jobsAccount Director, EnterpriseNew York, NY; United States (Remote)Apply About Prove  As the world moves to a mobile-first economy, businesses need to modernize how they acquire, engage with and enable consumers. Prove’s phone-centric identity tokenization and passive cryptographic authentication solutions reduce friction, enhance security and privacy across all digital channels, and accelerate revenues while reducing operating expenses and fraud losses. Over 1,000 enterprise customers use Prove’s platform to process 20 billion customer requests annually across industries, including banking, lending, healthcare, gaming, crypto, e-commerce, marketplaces, and payments. For the latest updates from Prove, follow us on LinkedIn. Prove is driving the future of digital identity. We are looking for Provers who know how to make an impact. We’re talking self-starting professionals who thrive in a fast-paced environment, process information quickly, and make intelligent decisions. The work is challenging and requires not only smart but natural curiosity and tenacity. Teamwork is also important to us – we work together and play together.    Prove has big plans, and we’re excited about the future. If this sounds like the place for you – come join our team!  Title: Account Director, Enterprise Department: Revenue FLSA Status:  Exempt  Location: NYC Metro, Seattle Metro, LA Metro, Miami Metro, other locations considered Job Summary Account Directors own the customer relationship and revenue and are responsible for understanding customer needs, addressing concerns, and developing strategies to meet those needs. They quarterback the internal team to drive revenue growth.The client will transition to the Account Director when the customer is considered live and ramped.   Key Responsibilities: Revenue Protection and Growth Client Relationship Management: Build and maintain strong, long-lasting relationships with clients. Serve as the main point of contact, understanding their needs, and ensuring their expectations are met. Renewals: Monitor account renewals and work proactively to secure renewals on time, focus on price increases, added AGV, and up-selling additional products/services. Remain familiar with all contract terms of customers. QBRs: Organizes and hosts onsite QBRs with client executive team to align to customer goals and derive long term partnership plans Forecasting & Accuracy: Responsible for forecasting contracted and live revenue Become a trusted partner selling Prove strategic solutions that meet/exceed the business needs of the client/prospect Routinely meet or exceed sales quotas Build and maintain relationships with customers, understanding the organization& strategic initiatives in digital identity and authentication Develop a deep knowledge of how Prove solutions meet the client & use case Independently build and manage your upsell pipeline in assigned accounts Conduct discovery sessions to clearly understand the customers business needs, priorities, budget, timing and key KPIs Utilize internal resources efficiently and effectively to drive the sales process with clear thought leadership Keep the company informed on market intelligence regarding the identity verification and authentication markets Strong passion for learning our products and markets through in-house and external training Promote, maintain and enhance our cultural values of humility, passion, inclusion, and leadership Strong passion for learning about our products and markets through in-house and external training 25% travel Experience 5+ years of quota-carrying experience selling complex SaaS based solutions with a strong track record of closing enterprise-level deals over $250k in ACV/ARR Experience and relationships with financial, fintech, payments, lending, insurtech,retail, digital native and gig economy companies Sales hunter mentality and an entrepreneurial spirit Strong history of quota attainment Possesses the ability to communicate...