Director of Customers Convenience Store Channel

Co-Authors with Senior Director development of AOP Strategy specific to Customer specific to: Strategies, Tactics, Execution & Expected Results. Develops Plan with Sales Planning with regular check-ins, updates, and report outs. Leverages Insights as the foundation for All Decisions - Defines customer and company needs using best in class analytics, orchestrates implementation, and tracks results. Communicates the “Customer Playbook” to Customer Field Selling Team with expected results and actions. Works internally with each Business Unit to understand their marketplace priorities and assist them in developing Customer marketplace plans. Manage corporate relationships with Customer that establish the company as the “Trusted Advisor” for all Commercial Bakery and Center Store opportunities. Leads the Customer Selling Team and provides them the opportunity to be the “General Managers” of their business through empowerment and accountability. Is innovative in addressing strategic differences to achieve a win/win with the customer. Must demonstrate a passion for continuously learning and applying insight about the customer. Promotes accountability for the achievement of goals among peers and team members. Demonstrates a passion for winning in the market and a focus on speed of action. Cultivates internal and external relationships to ensure collaboration and alignment on key shopper marketing programs. Strong analytic & communication skills (written, verbal, presentation, and interpersonal skills). Strong Negotiation Skills having gone through Previous Training. Highly effective at working in dynamic and complex environments, adept at concurrently managing multiple tasks, setting clear priorities, and driving initiatives through to successful completion. Effectively manages and influences at all organizational levels - upward, downward, and externally-, fostering strong stakeholder relationships to ensure alignment and successful achievement of strategic goals. Strong ability to lead with and without direct leadership; collaboration with cross-functional business partners is extremely critical. Bachelor's degree Required. Master's degree preferred. 10 years of CPG Sales, Direct Store Delivery (DSD) Experience, convenience store experience is required, experience with Dollar Channel preferred. Customer Management & Customer Experience are preferred. 30-40% travel. Ideally has collaborated with Customer Teams, understanding culture and what is required to become a Trusted Partner. Proven Track Record of Sales Results with a Customer. Proven Track record of Team Management including Direct & Indirect Reports. High Proficiency in Excel, PowerPoint, Syndicated Data, Trade Promotion Management.