Customer support - Trainer

Customer Succes Customer support - Trainer Bengaluru, Karnataka Work Type: Full Time Apply Now The trainer’s responsibilities include:  1. Conducting new hire training for chat support agents2. Driving refresher training sessions for existing agents3. Improving communication quality and empathy in chats4. Training agents on SOPs, troubleshooting, and process handling5. Reduce repeat contacts caused by incorrect or incomplete information6. Working closely with QA and operations teams on identified gaps Submit Your Application You have successfully applied You have errors in applying Apply With Resume * First Name* Middle Name Last Name* Email* Mobile Phone Social Network and Web LinksProvide us with links to see some of your work (Git/ Dribble/ Behance/ Pinterest/ Blog/ Medium) +