TASC - Sales Support Specialist

POSITION SUMMARY:   

The Sales Support Specialist plays a critical role in helping our Sales Directors maximize their selling time and drive new business growth. Serving as a trusted partner to the sales team, this position provides administrative, operational, and customer support that improves efficiency, streamlines sales processes, and enables Sales Directors to focus on building client relationships and closing new business.

Working closely with Sales Directors and Sales Leadership, the Sales Support Specialist delivers timely information, coordinates sales activities, manages documentation, and ensures the sales team has the tools and resources needed to succeed. This role is ideal for a highly organized, proactive professional who enjoys supporting a fast-paced sales environment and contributing directly to revenue growth.

This role will work 9:00am - 6:00pm, Central Time

POSITION RESPONSIBILITIES: 

• Provide exemplary assistance and sales support

• Manage sales support activity
• Inbound phone calls, as assigned
• Incoming emails, as assigned 
• Create and send proposals to provider/clients on behalf of SD
• Align with Sales goals and expectations
• Facilitate virtual meetings and webinars for the SDs based on request and need
• Assistance in lead administration and management through salesforce.com 

• Provide Exemplary sales administration management
  • Manage and triage application requests and completion to ensure sales are not delayed due to incomplete information
  • Proposal Follow Up and Opportunity Management to drive 
  • Facilitate SD Production and Commissions inquiries 
  • Report Generation 
  • Technical Support 

• Provide Exemplary Service Offering support 
  • Support Provider Education Campaigns
  • Subject Matter Expert on Products, Tools and Technology to support sales
  • Facilitate and Deliver Pre-Scheduled Client Seminars and Demos thru TASC
  • Escalate SD issues thru appropriate channels, follow and report back to ensure issues is resolved and completed on behalf of SD. Update appropriate parties as needed.
• Operate within TASC’s guidelines pursuant to the Employee Handbook and all Policies and Procedures 
• Perform additional duties as requested by Supervisor

COMPETENCIES:

•  Effective and professional communication skills, emphasis on verbal and written skills
• Ability to work in a fast-paced and constant priorities-changing environment
• Ability to multi-task and stay on task with regular interruptions
• Willingness and desire to learn and cross-train in different areas

QUALIFICATIONS:

• Education and/or experience equivalent to an Associate degree from an accredited college or university preferred
• A minimum of three years’ professional experience working in a sales environment preferred
• Strong MS Excel skills are required
• Must possess a valid driver’s license

CORPORATE CORE COMPETENCIES:

• Drive Action and Results
  • Take on new opportunities with enthusiasm
  • Achieve results even in tough circumstances
  • Take personal accountability for decisions and actions
• Adapt to Change
  • Operate effectively when things are uncertain
  • Proactively acquire and evaluate information and adapt approach to match shifting demands/situations
  • Rebound from setbacks
• Embrace Innovation
  • Create new and better ways to approach challenges and develop solutions
  • Learn through experimentation
  • Encourage feedback and seek opportunities to work better/smarter/faster
  • Show personal commitment and take action to continuously improve
• Create Diversity and Foster Collaboration
  • Actively bring, seek, engage and honor diverse perspectives
  • Identify and address barriers to inclusion to ensure equity and center belonging
  • Work collaboratively and build partnerships to meet shared objectives

PHYSICAL REQUIREMENTS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While this is primarily a sedentary role, the employee is regularly required to talk and hear. The employee is also required to sit, stand; walk; use hands to finger, handle or feel; and reach with hands and arms.

TASC is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, gender identity, gender expression, pregnancy, national origin, citizenship status, disability, genetic characteristics, sexual orientation, marital status, domestic partner status, military status, protected veteran status, disability status or any other characteristic protected by law.

Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. TASC participates in E-Verify.