Procurement Manager - Technology (Tech Services, CDP & Hardware)
Responsibilities
Category Strategy & Sourcing
• Develop and execute sourcing strategies across technology services (engineering services, consulting, managed services), CDP, and hardware
• Lead end-to-end sourcing: RFPs, supplier selection, renewals, and negotiations
• Design and negotiate commercial models (T&M, fixed price, outcome-based, managed services)
• Drive cost optimization through supplier consolidation, rate benchmarking, and demand management
• Use market intelligence and spend data to inform sourcing decisions and supplier strategies
• Collaborate with Technology Procurement leadership and Category Managers to align strategies and drive enterprise outcomes
Supplier Management & Governance
• Manage strategic relationships with service providers, infrastructure vendors, and hardware suppliers
• Support stakeholder in providing necessary input for supplier reviews focused on delivery performance, SLAs, quality, and contract compliance
• Ensure strong supplier governance, including performance management, risk oversight, and compliance adherence
• Partner with Legal, Security, and Compliance teams to manage supplier risk and due diligence
• Drive accountability on supplier commitments, service delivery outcomes, and issue resolution
Stakeholder Collaboration
• Partner with Customer Success, Engineering, IT, and business teams
• Act as a trusted advisor on sourcing strategy, supplier models, and commercial structures
• Support planning and forecasting of technology services and infrastructure spend
• Drive alignment across stakeholders on sourcing decisions, delivery risks, and trade-offs
• Work closely with Technology Procurement leadership and Category Managers on priorities and escalations
Team Leadership
• Lead and develop a team supporting technology services, CDP, and hardware procurement
• Drive performance, accountability, and capability development
• Foster a high-performance, collaborative team environment
Process, Compliance & Continuous Improvement
• Ensure strict adherence to procurement policies, processes, and approval frameworks across all sourcing activities
• Drive compliance with contracting standards, governance requirements, and internal controls
• Improve sourcing efficiency through standardization, automation, and tool adoption
• Support audit readiness through proper documentation and process discipline
• Support transformation initiatives to enhance scalability and user experience
Qualifications
• Bachelor’s degree in Business, Supply Chain, Engineering, or related field (MBA preferred)
• 12–14 years of procurement experience, with strong focus on technology services and/or infrastructure sourcing
• Experience negotiating services agreements (MSAs, SOWs), managed services, and hardware contracts
• Proven people leadership experience
• Strong understanding of supplier risk, compliance, and governance
Preferred Qualifications
• Experience in a global technology organization
• Strong understanding of services delivery models, infrastructure ecosystems, and hardware sourcing
• Exposure to AI/automation-enabled services and implications for sourcing and governance
• Familiarity with procurement tools and analytics platforms
• Strong analytical and stakeholder management skills
Impact
• Deliver cost savings and operational value across technology services, CDP, and hardware spend
• Strengthen supplier performance, service delivery quality, and risk management
• Improve procurement efficiency and stakeholder experience
• Build a high-performing, category-focused team
• Establish Procurement as a key control point for enterprise AI governance across third-party technology ecosystems, ensuring structured onboarding and oversight aligned to risk and compliance standards