Implementation Services Coordinator (m/f/d)
About the Role
The Implementation Services Coordinator (m/f/d) is responsible for the execution of complex customer and internal implementation projects within our data center environment. You will ensure that installations are delivered on time, within scope, and to the highest quality standards while working closely with internal teams, suppliers, and customers.
In this role, you act as the technical and operational anchor during project delivery, driving smooth execution, resolving issues, and ensuring a seamless handover into operations.
Key Responsibilities
- Acts as primary point of contact for suppliers / sub-contractors to coordinate the execution of implementation activities and support resolution of technical and operational issues during implementation.
- Supports testing and commissioning of installations and contributes to final approvals.
- Completes work order related documentation and performs system updates in accordance with DLR policies and procedures.
- Adapts standard project plans and supports milestone management to address resource and operational challenges.
- Coordinates the hand-over process towards internal stakeholders (primarily with the Site Management team).
- Acts as a point of contact for stakeholders to evaluate and support optimization of future requests.
- Supports knowledge sharing and onboarding of colleagues.
Executes other tasks and project-related assignments as directed by the Manager Implementation Services Engineers.
Your Profile
- Technical degree or vocational training in a technical field (e.g. electrical engineering); a master craftsman qualification is an advantage
- Several years of experience in data center environments or in a technical implementation role
- Experience supporting installation, commissioning, or infrastructure-related projects
- Basic understanding of project coordination and execution
- Experience working with suppliers, subcontractors, and internal stakeholders
- Strong communication skills and team-oriented mindset
- Structured way of working and attention to detail
Fluent in German and good English skills
Benefits
- Open door culture with short communications paths and flat hierarchies
- Personalized onboarding plan (buddy system), education programs
- Personal development options in a fast-growing environment
- Extensive social benefits (Flexible working hours, digital meal vouchers, bike leasing, pension plan, etc.)
- Many extras like free drinks, fresh fruit, or cool team events
A bit about us
Digital Realty is the leading provider of carrier and cloud neutral data centre services by delivering the full spectrum of data center, colocation and interconnection solutions. PlatformDIGITAL®, the company’s global data center platform, provides customers with a secure data meeting place and a proven Pervasive Datacenter Architecture (PDx™) solution methodology for powering innovation and efficiently managing Data Gravity challenges. Digital Realty gives its customers access to the connected data communities that matter to them with a global data center footprint of 300+ facilities in 50+ metros across 28 countries on 6 continents. We've 3,500+ colleagues around the world who work together, come up with life-changing solutions and create connections that matter every day.
What we can offer you
Our rapidly evolving business sector offers the opportunity to be part of a courageous and passionate team who work together to understand and meet the changing needs of our global customers. Join us and you’ll be part of a supportive and inclusive environment where you can bring your whole self to work. As part of our team, you’ll get to work with people from different business areas, challenge the way we do things and put your ideas into action. We’ll also give you plenty of development opportunities so you can build a rewarding and successful career with us. This is an exciting time to join our business so apply now and make your mark on our future.