Order Management Specialist

Location:

Dublin, County Dublin, Ireland

Job ID:

R0122750

Date Posted:

2026-06-04

Company Name:

HITACHI ENERGY IRELAND LIMITED

Profession (Job Category):

Sales, Marketing & Product Management

Job Schedule: 

Full time

Remote:

No

Job Description:

The opportunity  

Reporting to our Market Manager for Ireland, the Order Management Specialist will help to shape our customer experience by supporting the smooth and accurate processing of orders, from confirmation through to delivery.  

This position is based at our Dublin Office in Liffey Valley.

 

This entry‑level position works closely with sales, logistics, supply chain teams, vendors, and customers contributing to the effective management of orders, timely resolution of queries, and the delivery of consistent service standards.  

 

You’ll be encouraged to take ownership of your work, learn through experience, and contribute ideas that support the wider team and business. We will provide hands-on training and development for this role. 

 

How you’ll make an impact  

• Ensure timely release of orders and a fulfilment of pre-established standards and policies to achieve customer satisfaction.  

• Monitor and resolve order issues and process errors. 

• Act as the point of contact for clients with queries, quotes, order processing. 

• Work with the Supply Chain team on order management and shipping support. 

• Prepare dispatch and shipping documentation for customers, qualify payments. 

• Enter orders into SAP and maintain order databases. 

• Create purchase orders for suppliers and internal work orders. 

• Work with wider Sales and Project 

 

Your background  

• Previous experience in a Customer Service/Administrative/Order Processing environment desired, not essential 

• A keen eye for attention to detail and accuracy 

• The ability to communicate effectively, over the phone, via email and face to face 

• Good PC skills, including Microsoft Office suite, specifically Outlook, Word and Excel desired 

Accessibility and reasonable accommodation

Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.

This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.

Use of Al and automated tools in recruitment

As part of our recruitment process, Hitachi Energy uses digital and automated tools, including Al-supported solutions, to assist with activities such as application screening, job matching, and interview scheduling. These tools are designed to support our recruiters and do not replace human decision-making. Candidate data is processed in accordance with applicable data protection and employment laws as well as Hitachi's Global Data Privacy Notice.

Background Screening and Security Checks

As part of the hiring process, Hitachi Energy conducts pre-employment background checks that may include verification of employment history, education, criminal records, and other relevant information, in accordance with applicable laws.

For certain roles—particularly those involving access to sensitive information, financial responsibilities, client data, regulated environments, or security-sensitive functions—additional or more comprehensive background or security screenings may be required. These may include, but are not limited to, enhanced criminal history checks, credit history reviews (where legally permissible), sanctions screening, or other due diligence measures aligned with the responsibilities of the position.

The scope and depth of any background or security review will be determined based on the nature of the role and business necessity, and will always be conducted in compliance with applicable federal, state, and local laws. Candidates will be notified and, where required, asked to provide consent prior to the initiation of any such checks.