Program Manager, Senior

Your Role

 

The Pharmacy Finance Support team supports Pharmacy Strategy and Operations in managing impacts to the Pharmacy portfolio budget, ensuring proper approvals, and validating invoices from strategic vendors prior to payment. The Program Manager, Senior will report to the Manager of Pharmacy Finance Support. In this role, you will lead internal meetings; partner with Pharmacy and other cross-functional leaders and subject matter experts to review the work requests, assign priority, and identify items with associated costs; track internal and external billable work requests, credit and performance guarantee payments; and validate invoices from strategic vendors in accordance with company policies and procedures. This position works closely with the Pharmacy Strategy and Operations team, Pharmacy Finance, Global Business Services, and other external vendor partners.

 

Our leadership model is about developing great leaders at all levels and creating opportunities for our people to grow – personally, professionally, and financially. We are looking for leaders that are energized by creative and critical thinking, building and sustaining high-performing teams, getting results the right way, and fostering continuous learning.

Your Work

 In this role, you will:

• Direct small-scale, complex programs/projects that may involve multiple internal and external stakeholders  
• Manage the development and implementation of process of company's projects involving departmental or cross-functional teams focused on delivery of new or existing internal/external programs and/or products
• Develop the program, integrated program plan, resource plan, contingency plan, and related project management artifacts 
• Validate financial forecasts and provide on-going reconciliation of resources and other related program expenditures  
• Define and track program milestones while developing, maintaining, and reporting on an overall integrated delivery plan
• Create, implement, and maintain a process to review, approve, and track internal and/or external billable work requests impacting the Pharmacy portfolio
• Lead weekly calls with BSC Pharmacy leadership to review new, current, and future projects and initiatives; identify efforts that require funding; provide project updates; capture next steps; prioritize monthly work; and communicate decisions to key stakeholders
• Own and manage the vendor credit tracking log and credit request/submission process 
• Serve as a backup for the financial reconciliation process for Pharmacy Funding and/or Pharmacy Service Provider Administrative Invoice Payment Validation
• Perform other duties as assigned

 

Your Knowledge and Experience 

• Requires a bachelor’s degree or equivalent experience
• Requires at least 5 years of prior relevant experience
• Health Plan and Pharmacy Operations experience preferred
• Experience standing up new processes as well as training team members and stakeholders on the new process 
• Demonstrated leadership, project management, and executive level reporting experience
• Excellent verbal and written communication skills that exhibit a solution-oriented approach
• Intermediate to Advanced Microsoft Office tools including Excel, PowerPoint, and Project; SharePoint; and Lucid preferred

 

Hybrid

This role requires employees to be in-office based on our hybrid workplace model, balancing purposeful in-person collaboration with flexibility. For most teams, this means coming into the office two days each week.

Employees living more than 50 miles from an office location will work with their manager to determine in-office time based on business need.