Content and Knowledge Management - Associate 2

Industry/Sector

Not Applicable

Specialism

IFS - Operations

Management Level

Associate

Job Description & Summary

The Opportunity

Join our Acceleration Center India and help shape the future of business for our diverse client portfolio across geographies and jurisdictions. You’ll work at the heart of global teams across Advisory, Assurance, Tax and Business Services—solving real client challenges through connected collaboration. We’ll help you grow your skills so you can go further. With hands-on learning, cutting-edge tools and an inclusive culture, this is your opportunity to do inspiring work that makes a difference—every day.

As a Content and Knowledge Management - Associate 2, you will focus on organizing, creating, and sharing knowledge within the organization. You will develop and implement strategies and tools to effectively capture and disseminate information, collaborating with various teams to identify knowledge gaps and promote leading practices. As an Associate, you will contribute to projects while developing your skills and knowledge to deliver quality work. You will engage with different stakeholders, build meaningful connections, and grow your personal brand by deepening your technical knowledge and understanding your strengths.

In this role at PwC Acceleration Center India, you will be part of our Internal Firm Services, focusing on business services and support. You will manage schedules, coordinate meetings, and handle confidential information, confirming smooth operations within the organization. Within our IFS - Operations practice, you will have the opportunity to apply a learning mindset, appreciate diverse perspectives, and develop habits to sustain performance. This role offers a dynamic environment where you can take ownership, consistently deliver quality work, and contribute to the success of your team.

Responsibilities

-Content & Knowledge Management

-Publish and maintain large volumes of content on PwC internal portals.

-Sanitize documents to mitigate Firm risk

-Collaborate with onshore teams to support content collection, sanitization, archival, and retrieval processes.

-Act as a custodian of knowledge assets for internal stakeholders.

-Contribute to content development for marketing materials, internal campaigns, and reporting.

-Enhance existing content on Connected Source to ensure continued business relevance. 

-Upload and manage knowledge assets using Connected Source content management system (CCMS).

-Project Support & Best Practices

-Manage diverse requests with quick turnaround times and high quality.

-Have ability to handle and prioritise multiple tasks with attention to detail

-Identify and share process improvement opportunities and best practices.

Redaction

-Working within an AI redaction Service Application to upload and review redacted documents

-Manual redaction of client specific information from documents (outside of the Application

What You Must Have

- Full time graduate or the equivalent degree
- At least 2-4 years of experience
- Oral and written proficiency in English required

What Sets You Apart

- Excelling in communication and stakeholder engagement
- Conducting research and data analysis effectively
- Managing content development and editing processes
- Utilizing knowledge management and sharing techniques
- Engaging in content audit and contract management
- Applying database administration and knowledge-centered support
- Developing commercial awareness and business understanding

Travel Requirements

Not Specified

Job Posting End Date