Senior Business Analyst - Vice President

Single PositionExplore a Career With UsView All JobsHybridSenior Business Analyst - Vice PresidentLONDON, United Kingdom No longer accepting applications.Job ID26962834Date posted05/17/2026DepartmentTechnologyDiscover your future at CitiWorking at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.Job OverviewThe Securities Settlements team is a critical component of our global Operations division, responsible for the timely and accurate settlement of securities transactions across all asset classes. Operating in a dynamic and fast-paced environment, the team acts as the central hub for post-trade processing, ensuring that all obligations arising from our trading activities are met efficiently and without operational risk.Supporting this, is the Securities Settlements Technology team, responsible for building, maintaining, and transforming the platforms that ensure the timely and accurate settlement of securities transactions across all asset classes. The team is currently engaged in a multi-year strategic program to modernize our settlement platforms, enhance automation, and adapt to evolving market regulations, such as the transition to T+1 settlement cycles.We partner directly with Front Office trading desks, Operations, Finance, Custodians, and Clearing Houses to deliver robust, scalable, and resilient technology solutions. Our mission is to drive operational efficiency, reduce risk, and provide a competitive advantage to the firm through technological innovation.We are seeking a highly motivated and experienced Senior Business Analyst to join our London-based Technology projects’ team. This role is pivotal in supporting our global Securities Settlements transformation agenda. The successful candidate will act as a key intermediary between the global Settlements Operations business and our Technology partners to define, analyse, and deliver system and process enhancements.You will be responsible for analysing complex business problems, identifying opportunities for improvement, and translating business needs into clear, actionable requirements for our development teams. As a senior member of the team, you will take ownership of analysis workstreams, mentor junior analysts, and build strong relationships with stakeholders (including at Senior-Level) across different regions and functions – delivering / managing status updates. This is an excellent opportunity for a seasoned analyst to apply their deep subject matter expertise to drive meaningful change within a core function of the firm.What you'll doRequirements Elicitation & Analysis: Lead workshops and interviews (virtual and in-person) with business stakeholders to elicit, analyze, validate, and document business requirements for new systems and process improvements.Solution Design: Collaborate with architects and developers to translate business requirements into functional specifications and solution designs, ensuring they are robust, scalable, and aligned with strategic goals.Documentation: Create and maintain high-quality documentation, including Business Requirement Documents (BRDs), functional specifications, user stories, use cases, and process flow diagrams.Stakeholder Management: Act as the primary liaison between business users and technology teams, managing expectations and ensuring clear communication throughout the project lifecycle.Problem Solving: Investigate and analyze complex settlement issues, exceptions, and failures to identify root causes and propose strategic, long-term solutions.Testing & Implementation Support: Define and support User Acceptance Testing (UAT), assist in troubleshooting, and provide expert guidance during the implementation of new solutions.Subject Matter Expertise: Serve as a subject matter expert on securities settlement processes, market...