ETIC, Business Analyst - Senior Associate

Line of Service

Industry/Sector

Specialism

Management Level

Senior Associate

Job Description & Summary

Role Overview

To provide process analysis and documentation support to the model office team.

Key Responsibilities

• Developing mobilisation content for model office• Developing content for process workshops• Supporting process analysis• Updating process maps• Documenting new processes• Developing model office content for project communications• Developing process related content for training material• Developing content for SOPs• Defining user stories and assisting in creation of test data

Key Deliverables

• Mobilisation content• Process workshop materials• Process maps and documentation• SOPs• User stories and test data

Skills and Experience

• 4+ years of experience as a business/process analystExperience in business process analysis and documentation• Strong skills in process mapping tools• Experience supporting model office or change management functions• Strong documentation and communication skills

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Agile Methodology, Analytical Thinking, Business Case Development, Business Process Modeling, Communication, Competitive Analysis, Creativity, Customer Needs Analysis, Customer Relationship Management, Customer Satisfaction, Digitization, Embracing Change, Emotional Regulation, Empathy, Inclusion, Intellectual Curiosity, Learning Agility, Marketing Management, Market Research, Market Trends, Operationalization, Optimism {+ 17 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?

No

Government Clearance Required?

No

Job Posting End Date