- Do training (with excellent facilitation and training skills) including soft sales skills to hard skills of product knowledge of deposits, loans, investment and insurance, sales process, system usage, and timely up-dating planning program
- Undertake assessment of middle managers against agreed standards of competence as appropriate; Identify needs/issues and work out/ training course, deliver training/coaching to group and individual,
- Plan and design training and development sessions, which clearly define learning needs, and include appropriate learning methods
- Encourage individual learning through clear communication of learning points, the use of appropriate facilitation style and effective use of learning aids during the session.
- Work with Product Management, Franchise & Distribution and Business & Support team to work out coaching and training curriculums for manager development and training delivery.
- Provide tailor-made training or seminars in order to assist sales growth. Being seminar speaker and host is required if it fits the sales plan.
- Compliance of own self with physical and information security standards.
- Provide regular and timely feedback to product team on customer acceptability on new products, services and sales issues.
- Implement best practice across bank including products, sales process, training & systems.
Support portfolio management: UT/ T&M/ Banca balance mix of CIIP revenue
- Ensure the sales skills of the responsible branches to attain required professional sales and service standard.
- Improve turnover rate of the new staff (vintage<6 months)
Education and Relevant Experience (What minimum qualification does the job require?)
- Bachelor or above with major in management, business or others.
- Qualification of CFP is preferable.
- At least three years and above of working experience in training and coaching.
- Have good understanding of CB products and operations, best to have at least 3 years RM or Branch operations experience
Functional / Technical Competencies (What competencies do the job require?)
- Excellent communication skills & influencing skills.
- Ability to guide individual towards achieving the team’s goals.
- Good sense & oversight on risk awareness.
- Strong team player.
- High degree of personal accountability and reliability.
- Compliance and Discipline.
- Excellent coaching skill
- Proficiency in MS Office
Ability to conduct presentation to an audience is a must.
Location:
PRC - BeijingJob:
Product SupportSchedule:
RegularEmployee Status:
Full time