Network Technician (Tier II)
Responsibilities
Peraton is seeking a driven Network Technician to join our dynamic Network and Unified Communications Architecture team in Washington, DC.
Peraton has served as the prime contractor for this program since its inception in the 1980's. We provide high-level government leaders with reliable secure voice, video, and fax communications anytime, anywhere, in any environment in support of day-to-day operations. We support a secure, worldwide, high-performance communications network comprised of real-time interactive applications allowing complex national and worldwide communications. Peraton provides the O&M of the network infrastructure and its components. We provide integration for development of hardware and software solutions, and engineering support for the delivery of system, network, software, and security solutions.
In this role, you will provide Tier II Escalated support for in-depth troubleshooting, advanced problem resolution, remote diagnostics and systems analysis, and escalate unresolved issues to Tier III engineers.
The Network Technician is responsible for but not limited to:
- Evaluate LAN/WAN performance and capacities to identify problem areas or bottlenecks.
- Perform a variety of network management services related to the operation, performance, or availability of data communications networks.
- Responsibility for overall performance and availability of networks.
- Provide LAN/WAN support with skill in network analysis, integration, and tuning.
- Analyze client LANs/WANs, isolate source of problems recommends reconfiguration and implementation of new network hardware to increase performance.
- Implement networking technologies and concepts (such as Layer 2 and Layer 3 protocols).
Qualifications
Required:
- An active/current TS/SCI Security Clearance is required.
- Must be able to work shift schedule (Panama) supporting 24/7 operations.
- Bachelor’s degree in an IT related field and 5+ years of related experience or a commensurate combination of education, training and experience, is required; four years of relevant experience in the above-cited duties may be substituted in lieu of a degree.
- DoD 8140/8570 IAT Level II.
- CompTIA Network+ Certification.
- Experience and understanding with Cisco and Juniper devices, VLANs, VPNs, LAN/WAN technologies, and/or routing & switching.
- Experience in two (2) to three (3) of the following areas:
- Network troubleshooting
- Routers/switches
- Cisco IOS/Junos OS
- Firewalls
- NetScout/Wireshark or any other packet investigation/analysis tools
- SolarWinds monitoring or database tools
- Call Manager & unity or other OSCP, DNS, QoS, VPN
- Operational experience with local and wide area network infrastructures (including routers, firewalls, switches, servers, and related hardware).
- Previous experience supporting a Government and/or Department of Defense customer.
Desired:
- A current/valid CCNA certification.
- Ability to generate documentation that describes standard operating procedures, which will be used by help desk personnel.
- Experience with application of DoD IAVAs and STIGs.
- Proficient in network monitoring/management systems familiarity.
- Solid written and verbal communication skills.
- Strong investigative drive and listening skills, self-motivated individuals.
- The ability to work under pressure and be flexible with their time.
- Ability to prioritize and document tasks is a plus.
Peraton Overview
Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world’s leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can’t be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we’re keeping people around the world safe and secure.