Telehealth Behavioral Health Care Manager

Job Description Summary

The Telehealth Behavioral Health Care Manager (BHCM) reports to the Collaborative Care Manager in the Center for Telehealth. This position serves as a BHCM for a telehealth-enabled collaborative care program supporting patients in rural primary care sites. The BHCM supports patient enrollment in program, administers regular behavioral health assessments, provides brief intervention, motivational interviewing, and case management as appropriate, all remotely via telehealth. The BHCM is responsible for the coordination of behavioral health treatment with the primary care providers (PCP) at rural sites and proactively communicates patient needs and treatment recommendations to the PCP. The BHCM will also engage in weekly caseload review and consultation with the psychiatric consultant. Additionally, the BHCM will support training and implementation of this program at rural clinic sites and serve as a key member of the pilot grant research team.

Location
Location
0 items selected

Entity

Medical University Hospital Authority (MUHA)

Worker Type

Employee

Worker Sub-Type​

Regular

Cost Center

CC005189 CHSCorp - Tele Grants

Pay Rate Type

Salary

Pay Grade

Health-29

Scheduled Weekly Hours

40

Work Shift

Job Description

The Telehealth Behavioral Health Care Manager (BHCM) reports to the Collaborative Care Manager in the Center for Telehealth. This position serves as a BHCM for a telehealth-enabled collaborative care program supporting patients in rural primary care sites. The BHCM supports patient enrollment in program, administers regular behavioral health assessments, provides brief intervention, motivational interviewing, and case management as appropriate, all remotely via telehealth. The BHCM is responsible for the coordination of behavioral health treatment with the primary care providers (PCP) at rural sites and proactively communicates patient needs and treatment recommendations to the PCP. The BHCM will also engage in weekly caseload review and consultation with the psychiatric consultant. Additionally, the BHCM will support training and implementation of this program at rural clinic sites and serve as a key member of the pilot grant research team.

Additional Job Description

Master’s degree from an accredited college/university required in social work, psychology, counseling, or social welfare program plus 1-2 years of related psychiatric/behavioral health case management experience OR Bachelor’s degree in social work, nursing, psychology, counseling, or social welfare program plus 3-5 years of related psychiatric/behavioral health case management experience required. Clinical licensure preferred. Critical thinking skills and strong interpersonal skills essential. Excellent organizational and time management abilities, and able to work effectively within a multidisciplinary team. Skilled with patient interaction, problem solving, navigation, and listening. This position has the opportunity to work primarily remotely in SC, with occasional travel to primary care sites and the MUSC Center for Telehealth in Charleston.

Physical Requirements 

• Mobility & Posture 

• Standing: Continuous 

• Sitting: Continuous 

• Walking: Continuous 

• Climbing stairs: Infrequent 

• Working indoors: Continuous 

• Working outdoors (temperature extremes): Infrequent 

• Working from elevated areas: Frequent 

• Working in confined/cramped spaces: Frequent 

• Kneeling: Infrequent 

• Bending at the waist: Continuous 

• Twisting at the waist: Frequent 

• Squatting: Frequent 

• Manual Dexterity & Strength 

• Pinching operations: Frequent 

• Gross motor use (fingers/hands): Continuous 

• Firm grasping (fingers/hands): Continuous 

• Fine manipulation (fingers/hands): Continuous 

• Reaching overhead: Frequent 

• Reaching in all directions: Continuous 

• Repetitive motion (hands/wrists/elbows/shoulders): Continuous 

• Full use of both legs: Continuous 

• Balance & coordination (lower extremities): Frequent 

• Lifting & Force Requirements 

• Lift/carry 50 lbs. unassisted: Infrequent 

• Lift/lower 50 lbs. from floor to 36”: Infrequent 

• Lift up to 25 lbs. overhead: Infrequent 

• Exert up to 50 lbs. of force: Frequent  

• Examples: 

• Transfer 100 lb. non-ambulatory patient = 50 lbs. force 

• Push 400 lb. patient in wheelchair on carpet = 20 lbs. force 

• Push patient stretcher one-handed = 25 lbs. force 

• Vision & Sensory 

• Maintain corrected vision 20/40 (one or both eyes): Continuous 

• Recognize objects (near/far): Continuous 

• Color discrimination: Continuous 

• Depth perception: Continuous 

• Peripheral vision: Continuous 

• Hearing acuity (with correction): Continuous 

• Tactile sensory function: Continuous 

• Gross motor with fine motor coordination: Continuous 

• Selected Positions: 

• Olfactory (smell) function: Continuous 

• Respirator use qualification: Continuous 

• Work Environment & Conditions 

• Effective stress management: Continuous 

• Rotating shifts: Frequent 

• Overtime as required: Frequent 

• Latex-safe environment: Continuous 

If you like working with energetic enthusiastic individuals, you will enjoy your career with us!

The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.

Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employees