Senior Manager, U.S. Commercial Training Pharmacy Automation

Skip to main contentWe use cookies and other tracking technologies to assist with navigation, improve our products and services, assist with our marketing efforts, and provide content from third parties. By continuing to use this site you agree to our use of cookies in accordance with our privacy policy. Manage third-party cookie preferences hereDeclineAccept CookiesEnglishSign InSenior Manager, U.S. Commercial Training Pharmacy Automation page is loadedSenior Manager, U.S. Commercial Training Pharmacy AutomationApplyremote typeRemotelocationsUSA NC - Durham - Roche DriveUSA - PennsylvaniaUSA - South CarolinaUSA - ConnecticutUSA - Georgia - AtlantaView All 19 Locationstime typeFull timeposted onPosted 11 Days Agojob requisition idR-545596 We are the people who give possibilities purposeBD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities. Job DescriptionThe US Commercial Training Lead is responsible for adapting and executing Pharmacy Automation commercial training within the US market, ensuring training is highly relevant, widely adopted, and directly improves sales performance, including win rates, deal quality, and sales productivity.This role partners closely with US Sales Leadership to deliver onboarding, sales training, and manager‑enabled coaching programs—embedding capability into daily execution and ensuring training translates into measurable business outcomes, not just completion.Key Responsibilities:Adapt Training for the US MarketLocalize and evolve commercial training to reflect:US customer segments (Hospital, Retail, LTC, National Accounts)Competitive landscape and buyer dynamicsIdentified US sales team capability gapsEnsure training reflects: US deal complexity, multi‑stakeholder buying journeys, and capital selling realities. Translate sales strategy into integrated, end‑to‑end learning journeys (e.g., onboarding, development, advanced capability building).Execute New Hire Readiness ProgramOwn US execution of new hire readiness, including:Instructor‑led onboarding (ILT)Pre‑start home study programsStructured 90‑day ramp and certification modelEnsure all reps are certified, confident, and ready prior to independent selling, with clear readiness standards and expectations.Deliver High‑Impact Field TrainingDesign and deliver high‑impact training through:In‑person field sessionsVirtual learning programsAdvanced capability workshopsPrimary focus areas include: value‑based and outcome‑driven selling, pharmacy operations and workflow discovery, competitive positioning and complex capital and multi‑stakeholder deal executionEnable Manager‑Led CoachingImplement and embed the global coaching framework within the US, enabling frontline managers to drive execution through:Deal inspection and deal reviewsPipeline coachingExecution cadence and operating disciplinePartner closely with sales managers to ensure coaching routines drive consistent inspection, reinforcement, and measurable improvement in deal quality and progression.Embed Training into Sales Execution RhythmIntegrate training into core sales operating moments, including:QBRsDeal reviewsPipeline management and forecast callsEnsure training translates into: improved stage progression and deal advancement, increased win rates and deal quality and stronger forecast accuracy and execution disciplineInspect training adoption and skill application through deal reviews, pipeline inspection, and coaching routines—course‑correcting where behavior change is not evident.Measure Impact & Prioritize Capability InvestmentsMeasure training effectiveness using both leading and lagging indicators, including:Stage progression quality and...