Area Head of Sales - Mekong
Maersk is a global leader in integrated logistics and has been an industry pioneer for over a century. Through innovation and transformation, we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence.
At Maersk, we believe in the power of diversity, collaboration, and continuous learning and we work hard to ensure that the people in our organization reflect and understand the customers we exist to serve. With over 100,000 employees across 130 countries, we work together to shape the future of global trade and logistics.
Join us as we harness cutting-edge technologies and unlock opportunities on a global scale. Together, let's sail towards a brighter, more sustainable future with Maersk
A. WE OFFER
This is an exciting career opportunity in an international, challenging business setting known for diversity and being a high-paced environment. You will get to focus on creating valuable relations with current and new customers and work with highly professional teams in an environment where you will be valued, recognized and well-rewarded.
You will work with amazing and diverse colleagues with a deep sense of commitment to live Our Values and together, go all the way for our customers, society and for each other.
B. JOB RESPONSIBILITIES
1/ Deliver the Area Sales Targets :
Lead and set direction for the sales team according to targets – both on delivering ocean volume LH and IAS and growing Logistics & Services revenues and optimizing profits.
Coach and drive the sales team to sell and grow our product portfolio, to exceed set sales targets.
Define and set targets for sales incentives together with Sales FBP.
2/ Maintain and Improve Customer Satisfaction:
Actively monitor the local Net Promoter Score (NPS) with the vertical/segment and drive local improvement to improve customer satisfaction.
3/ Manage stakeholders across the area, region and global functions:
Lead the transformation from the front according to the company strategy.
Ensure best practices are shared across the team.
Manage cross-functional relationships and actively provide input to product teams on product value propositions.
Connect with the sales function across the world to enable network sales.
Ensure that we produce sales materials and collateral to ensure that our business is represented across the Maersk Network.
4/ Build and develop a best-in-class sales team:
Ensure succession plans are in place for key roles including your own role
Coach direct reports for success and development.
Manage the team engagement level.
5/ Sales Discipline
Ensure that Salesforce is appropriately utilized to ensure our reporting is to the highest possible standards
C. EXPECTED APPROACH & ROUTINE TO SUCCESS:
You will be a part of the Area Leadership Team (ALT) for Mekong and also part of the Sales leadership team for APA.
You will need to be outspoken with a positive mindset in your approach to developing our business..
You are expected to spend time with your teams and define and communicate a clear overview of our strategy and how people are important to delivering that plan, and how they can specifically contribute.
You are to contribute to the broader agenda. Representing the customer voice to ensure our products are built to support their needs.
You are expected to generate a team of can-do spirited people who are striving to beat our targets. Our mantra is no politics. We work in strong alignment and harmony across departments and within the department.
We work with data and facts. Therefore, it is essential that when we produce our results, we have the appropriate data to support them.
D. WHAT WE ARE LOOKING FOR
Have at least 15 years of sales experience in freight-forwarding companies. (ideally with Ocean sales experience as well if possible as a strong base). Prefer candidates who have worked in similar roles before, such as: Head of Sales, Chief Commercial Officer, Sales Director, etc.
Have a strong growth mindset. Always try to go beyond the targets.
Have strong experience leading sales teams that are based across multiple countries.
Have the ability to identify Customer pain points using qualitative and quantitative data
Have strong analytical skills and a data-driven mindset.
Customer-focused with excellent attention to detail and a drive to serve customers mindset.
Have strong leadership skills and be able to motivate the team.
Have strong stakeholder management and strong planning skills.
Ability to communicate clearly and set focus/direction.
Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.
We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.