Air Logistics Warehouse Office Specialist

It's more than a job

As a member of the Freight Forwarding team Kuehne+Nagel, you will play a key role in transporting goods, optimising processes, and fulfilling our customers' promises. And by transporting medicines, toys and important machine parts, you are not only delivering goods, you are making small and big moments possible for people all around the world. At Kuehne+Nagel, our contribution counts in more ways than we imagine.

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Kuehne+Nagel is seeking a detail-oriented and proactive Air Logistics Warehouse Office Specialist to support our Container Freight Station (CFS) operations and ensure the efficient movement of cargo through the supply chain. This role combines warehouse support, logistics coordination, customer service, inventory management, and administrative responsibilities in a fast-paced air logistics environment.

As an Air Logistics Warehouse Office Specialist, you will play a critical role in managing shipment visibility, coordinating freight movements, maintaining inventory accuracy, supporting customs and TSA compliance requirements, and delivering exceptional service to both internal and external customers.

How you create impact

• Research, track, and monitor shipments using Kuehne+Nagel operational systems.
• Coordinate with warehouse teams to locate, consolidate, recover, and prepare freight for movement and loading.
• Manage inventory visibility and perform ongoing reviews to ensure inventory records accurately reflect freight movement.
• Utilize dashboards and workflow tools to monitor cargo movement and ensure timely completion throughout the CFS lifecycle.
• Track and trace shipments while coordinating with carriers, freight forwarders, customers, overseas offices, and vendors.
• Proactively communicate shipment status updates and resolve customer inquiries related to arrivals, deliveries, and shipment delays.
• Support customs clearance activities and ensure operational processes adhere to customer SOPs and regulatory requirements.
• Check in truck drivers and verify identification in accordance with TSA guidelines.
• Process and maintain shipment documentation, operational records, and daily filing requirements.
• Identify, investigate, and resolve shipment discrepancies, inventory variances, and operational exceptions.
• Collaborate with CFS leadership to improve processes, recover trailers, and enhance operational efficiency.
• Provide backup support across operational departments as needed.

What we would like you to bring

• 2+ years of experience in logistics, freight forwarding, transportation, warehouse operations, supply chain, or a related field.
• Strong administrative, organizational, and multitasking abilities.
• Experience working with inventory management, shipment tracking, warehouse management systems, or transportation management systems.
• Customer service mindset with strong communication and relationship-building skills.
• Proficiency with Microsoft Office applications, particularly Excel and Outlook.
• Strong attention to detail and commitment to operational accuracy.
• Ability to work independently while effectively managing multiple priorities in a fast-paced environment.
• Effective problem-solving and analytical skills.
• Experience in Air Logistics, Import/Export, Freight Forwarding, CFS, Customs Brokerage, or international transportation operations preferred.
• Knowledge of TSA regulations, U.S. Customs requirements, shipping documentation, and international logistics processes preferred.
• Experience coordinating with carriers, steamship lines, warehouse operations, overseas offices, and international partners preferred.
• Ability to work in both office and warehouse environments while supporting day-to-day freight operations.
• Ability to walk warehouse floors, interact with operational teams, and perform duties in a fast-paced logistics environment.
• Ability to comply with all company safety, security, and regulatory requirements, including TSA and operational procedures.

What's in it for you

At Kuehne+Nagel we strive daily to inspire, empower, and deliver not only to our customers, but also to our colleagues. We offer a dynamic global work environment with opportunities for excellent training programs and career mobility. Base wage is part of a competitive total rewards package that includes health and welfare benefits, a 401k retirement savings plan, tuition reimbursement, and incentive compensation for eligible roles. Individual pay may vary from the target range and is determined by a number of factors including experience, skills, job location, internal pay equity, and other relevant business considerations. Kuehne+Nagel reviews pay ranges regularly to ensure competitive and fair pay based on industry market data. #LI-SB1   

 

 

Kuehne+Nagel participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.

 

Artificial Intelligence (AI) tools may be used to assist in specific process [e.g., screening applications, interview scheduling]. These tools analyze information to support decision-making, but final decisions are made by human reviewers.

Who we are

Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.

As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.

We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.